MS-4004: Empower Your Workforce with Microsoft 365 Copilot Use Cases is a practical, hands-on course designed to demonstrate how Microsoft 365 Copilot can be used across a range of business functions. Through real-world scenarios, learners explore how Copilot can assist executives, sales teams, marketing departments, finance teams, IT professionals, HR practitioners and operational teams to work more efficiently, communicate more effectively and automate everyday tasks.
To participate in this course, learners will need access to a computer or laptop with a stable internet connection and a Microsoft 365 environment that includes Microsoft 365 Copilot licensing. A Microsoft OneDrive account is also required for certain exercises and collaboration activities. Participants should have a basic understanding of Microsoft 365 applications such as Word, Excel, Outlook, PowerPoint and Teams, as well as a foundational understanding of Microsoft Copilot.
MS-4004 is ideal for business users, managers, department leaders and professionals who want to explore practical ways to use Microsoft 365 Copilot within their daily work. The course is particularly valuable for executives, sales professionals, marketers, finance teams, HR practitioners, operations managers, customer service teams and knowledge workers who want to improve productivity, reduce repetitive work and leverage AI to support business outcomes. It is also well suited to organisations looking to accelerate Microsoft Copilot adoption across multiple departments.
Learners should have basic experience using Microsoft 365 applications and a general understanding of workplace productivity tools. Familiarity with Microsoft Copilot fundamentals is recommended, although advanced AI knowledge is not required. Access to a licensed Microsoft 365 Copilot environment is strongly recommended to gain the maximum benefit from the practical exercises included in the course.
Our consultants can share upcoming course dates and pricing with you.
