CTU Training Solutions

Frequently asked questions

CTU Training Solutions: Building Skilled Professionals Since 1987. For over three decades, CTU Training Solutions has been at the forefront of developing skilled professionals across a wide range of industries. With faculties spanning IT, Design, Business/Management, Engineering, Humanities, and Green Technology offer full-time and part-time study options that lead to nationally recognised qualifications and internationally accredited certifications. Our graduates are well-prepared to excel in the South African job market and equipped with the right skills to thrive from entry-level to professional positions. 

CTU Training Solutions offers a wide range of accredited and internationally recognised courses and training programs, including:

  • IT & Computer Science: Networking, Programming, Web Development, IT Tech Support, and more. 
  • Graphic Design: Branding, Illustration, Web Design, and Animation. 
  • Business Administration: Project Management, Human Resources, Financial Management & more 
  • Engineering: Civil, Mechanical, and Electrical Engineering. 


For a complete list of courses and programmes, please visit our website at:

Full qualifications at CTU Training Solutions are comprehensive, industry-recognised programmes designed to equip students with the necessary skills and knowledge required to excel in their chosen fields. These qualifications include diplomas, higher certificates, and advanced certificates in various disciplines such as IT, Graphic Design, Business Administration, and Engineering. 

The duration of a full qualification program varies depending on the specific course and level of study. Typically, higher certificates take one year to complete, while diplomas and advanced certificates may take two to three years. For exact programme duration, please refer to the course page on our website. 

Yes, all full qualifications offered by CTU Training Solutions are accredited by relevant South African authorities, including the Council on Higher Education (CHE), the Department of Higher Education and Training (DHET), and the relevant Sector Education and Training Authorities (SETAs).

CTU Training Solutions offers part-time study options for selected full qualifications. Part-time study allows students to balance their education with work and personal commitments while still acquiring the necessary skills and knowledge for their chosen field. To check if a specific qualification has a part-time option, please refer to the course page on our website: https://ctutraining.ac.za/academic-qualifications/.

Graduates of CTU Training Solutions’ full qualifications are well-prepared to enter their respective industries with the skills and knowledge needed for success. Our strong industry connections and commitment to practical, hands-on training ensure that our graduates are highly sought after by employers. Additionally, our career placement assistance helps students find suitable job opportunities in their chosen fields. 

To apply for a full qualification or short course at CTU Training Solutions, follow these simple steps:

  • Visit our website at https://ctutraining.ac.za.
  • Browse through our study methods and select the one you’re interested in.
  • Fill out our FREE online application form and upload the required documents.
  • Submit your application, and our admissions team will contact you to guide you through the next steps.

CTU Training Solutions offers various financial aid options, including bursaries, and loans. Eligibility for financial assistance is determined based on various factors, including academic performance, financial need, and availability of funds. To learn more about financial aid options and how to apply, please visit https://ctutraining.ac.za/academic-qualifications/financial-assistance/ 

For more information about CTU Training Solutions, our courses, and programs, you can contact us via:

  1. Customer Service: [email protected]
  2. National Call Centre: 0861 100 395
  3. Fill out our FREE online application form and upload the required documents.
  4. Online contact form: https://ctutraining.ac.za/contact-us/
  5. WhatsApp us on: +27817504563

Corporate Training Unlimited: Unlocking Your Organisation’s Potential. As a division of CTU Training Solutions, Corporate Training Unlimited is committed to helping businesses optimise their technologies and address skills shortages through consultative training and development solutions. Our team works closely with clients to identify their unique needs and develop customised programmes designed to help employees advance their careers and contribute to organisational growth. Explore our wide range of short courses, learnerships & bursaries tailored to provide practical, industry-relevant skills that empower your workforce and drive long-term success. 

CTU Training Solutions is a registered and accredited institution with various accrediting bodies, including the Department of Higher Education and Training (DHET), Umalusi, and the Quality Council for Trades and Occupations (QCTO). Our corporate training programmes follow industry standards and best practices to ensure your employees receive high-quality, up-to-date education that is recognised and respected in their respective fields.  

To receive a quote for corporate training, please visit our website at https://ctutraining.ac.za/corporate/ and fill out the contact form with your organisation’s details and training requirements. Alternatively, you can contact our corporate training team directly at [email protected] or our National Call Centre 0861 100 395. Our team will work with you to develop a customised training proposal that meets your organisation’s needs and budget. 

A learnership is a structured learning programme that combines theoretical knowledge and practical skills training, leading to a nationally recognised qualification. At CTU Training Solutions, we offer learnerships in various fields, such as IT, Graphic Design, Business Administration, and Engineering. Learnerships are an excellent way to gain valuable work experience while earning a qualification. 

To apply for a learnership at CTU Training Solutions, follow these steps: 

Submit your CV directly to: [email protected]  

Remember to ensure your CV includes your contact details and relevant personal information such as your ID number. 

IMPORTANT! We will contact YOU directly as soon as we have learnership opportunities available.

Learnerships are limited to schedule and availability and qualifying criteria. 

The requirements for a learnership at CTU Training Solutions vary depending on the programme you’re interested in. Generally, applicants must be between 18 and 35 years old, have a valid South African ID, and have completed their Grade 12 or equivalent. Some learnerships may have additional requirements, such as a specific level of education or prior work experience.  

For any inquiries, questions, or concerns related to our courses, admissions, or other services, you can reach our customer service team through the following channels: 

Our customer service team is available from Monday to Friday, 8:00 am to 16:30 pm (South African Standard Time). We are closed on weekends and public holidays. 

Yes, CTU Training Solutions welcomes prospective students/clients and their families to visit our campuses for guided tours. To schedule a tour, please contact the campus of your choice directly: https://ctutraining.ac.za/ctu-campuses/

CTU Training Solutions values your feedback and takes all concerns seriously. If you have a complaint or any feedback regarding your experience with us, please email our customer service team at [email protected]. We will respond within 48 hours and work towards resolving the issue to your satisfaction.

Yes. To start the RPL process, we will require the following documents:

Legacy qualifications are outdated credentials issued before the establishment of the QCTO and OQSF frameworks. They are being replaced by occupational qualifications to align with current industry needs and educational practices. 

Legacy qualifications are outdated and may no longer reflect current industry needs, while occupational qualifications are designed to address these evolving demands and align with industry standards. 

Although legacy qualifications expired on June 30, 2023, learners can still pursue them until June 30, 2024. The last date for achievement has been extended to June 30, 2027, allowing ample time for completion. 

Yes, the achievement of a legacy qualification is recorded on the SAQA National Learner Database and will remain valid.

An occupational qualification is a credential closely connected to a specific trade, occupation, or profession, obtained through work-based learning experiences.

Occupational qualifications enhance employability by equipping individuals with job-specific skills and competencies, directly relevant to their desired occupation. 

Occupational qualifications promote continuous professional development, upskilling, and reskilling throughout one’s career to remain relevant in a changing job market. 

CTU students currently enrolled in legacy qualifications have until May 31, 2024, to register for the next level of legacy qualification, to be completed by December 31, 2027. They may also register for available occupational qualifications in 2025. 

It is recommended that all students currently registered for legacy qualifications make an appointment with their campus Sales Manager or Sales Consultant to discuss their 2025 registration and payment options. 

Registration end date for legacy qualifications: June 30, 2023 

Last date of enrolment for legacy qualifications: June 30, 2024 

Last date of achievement for legacy qualifications: June 30, 2027 

Glossary of Terms (A-Z)

A process of validation

It is a process in which evidence of performance is gathered and evaluated against agreed criteria in order to make a judgement as to whether the learning required for the achievement of specific outcomes is taking place. During assessment, an assessor collects evidence to identify the level of knowledge/skills acquired so that he or she can make decisions related to the student and/or the module/learning programme, depending on the purpose of the assessment. All students will be assessed formatively and summatively.

CTU will:

  • Provide information in a variety of locations about our services and how to access them.
  • Monitor our provision to ensure that services are responsive to student need sand delivered in a timely manner.
  • Evaluate our services using subjective and objective measures as appropriate.
  • Ensure reception staff will deal with you courteously and make every effort to direct you to the appropriate service.
  • Ensure that trained professional staff will deal with your enquiries in an unbiased and confidential manner. Compliment or complaint: [email protected].
  • Respect your privacy and confidentiality at every stage of your contact with us.
  • Provide an effective complaints procedure in all services.
  • Provide student support that is sustainable and cost-effective.
  • Use technology to enhance administrative and educational experiences.
  • Provide accurate, timely and up-to-date information to students.
  • Aim to provide services to students with disabilities.
  • Instil a culture of delivery of quality student support services to be established through adequate and appropriately qualified staff.
  • Ensure that learning design actively engages students in the construction of knowledge relevant to their contexts and career and educational goals.

CTU understands that certain students deal with various physical or emotional problems and we therefore advise students to get professional counselling to guide and support them. Please obtain the counselling support detail from your academic principal/ColCampus/notice boards.

“Credit accumulation” means the totalling of relevant credits required to complete a qualification or a part-qualification. Credit accumulation is the process where students are able to register learning outcomes achieved in one programme at one date and have them counted towards the full programme at a later date. This can take place within sub-systems, for example subject, programme, department, faculty, institution, awarding body, educational sector, occupational sector and/or country.

Credit transfer” means the vertical, horizontal or diagonal relocation of credits towards a qualification or part-qualification on the same or different level, usually between different programmes, departments or institutions. Credit transfer is the process where students are able to register learning outcomes achieved in one programme at one date and have them counted towards another programme at a later date. This transfer can operate between programmes, but more importantly between organisations or sectors.

Refers to assessment that takes place during the process of learning and teaching.

Higher Education & Training

The pass mark for an international preliminary exam is 80%. If a student fails this exam, he/she will not be allowed to write the international exam. The preliminary exam is there to prepare and evaluate the students in preparation for their international exams. Students will be given two attempts at the preliminary exam. After the second failed attempt the campus manager will contact the parents to discuss the academic progress of the student in question.

The pass mark for an international exam depends on the nature and number of the exam, as well as the specific exam provider (e.g. Microsoft, CompTIA, Cisco, Adobe, CIW, Autodesk, etc.).

Should the students fail any one of their international exams and wish to rewrite the international exam, he or she will have to do so in their own time and at their own cost.

International exams are scheduled in a specific order (per programme), therefore, a student will not be allowed to continue to the next international exam if he/she did not pass a previous exam as per programme schedule.

A student will not be allowed to rewrite an exam which he or she has passed in an attempt to gain a higher mark.

International exams are scheduled in a specific order (per programme), therefore, a student will not be allowed to continue to the next international exam if he/she did not pass a previous exam as per programme schedule. A student will not be allowed to rewrite an exam which he or she has passed in an attempt to gain a higher mark.

Practical training while still studying towards – or after obtaining an academic qualification.

A work-based route to a qualification. It is a workplace education and training programme comprising of structured practical workplace experience and structured theoretical training


Studies done in a classroom environment.

Qualifications are awarded to a student, in his/her specific course based on the following conditions:

  • All fees owed to CTU Training Solutions must have been paid, as per enrolment contract.
  • Student must be found competent on all formative & summative assessments and projects.
  • Workplace Portfolios of Evidence should be completed with required evidence in conjunction with the course-specific qualification requirements.

The National Qualifications Framework. The objectives of the NQF are designed to contribute to the full personal development of each student and the social and economic development of the nation at large. (http://www.nqf.org.za/)

Portfolio of Evidence. A PoE is the combined and total proof of applied competence a candidate presents to demonstrate competence.

Private colleges operate under the prescriptions of Chapter 6 of the Continuing Education and Training Act 16 of 2006. The main purpose of these colleges is to train young school leavers, providing them with the skills, knowledge and attitudes necessary for employment in the labour market.

Quality Assurance Partner.

What you get after the completion of your studies.

Rewrite exam.

All the CHE campuses also have a resource centre for students available on campus. The resource centre provides the following services to students:

  • Information service (research and provision of information)
  • Electronic databases (password protected)
  • Access to O’Reilly Online Library
  • Online Readings (collection of articles on subject-related topics)
  • Free Internet access
  • Additional services such as:
    • Printing
    • Photocopying

Recognition of Prior Learning. Credit for studies which have already been acquired. Read more in the “Recognition of Prior Learning“ section of the prospectus.

South African Qualifications Authority

Skills Development Programme.

Sector Education and Training Authority.

The final exam for a certain subject.

After the successful achievement of the N6 National Certificate, it is compulsory for students to complete 18 months in-service training in order to obtain a National N Diploma. Students will be required to complete a Workplace Log Book signed off by the appointed workplace mentors. It is the responsibility of the student to identify suitable work placement.