MS-102: Microsoft 365 Administrator

Develop the skills required to configure, manage, secure and maintain Microsoft 365 environments, supporting modern workplace productivity, collaboration and compliance across your organisation.

Overview

MS-102: Microsoft 365 Administrator is designed for IT professionals responsible for administering Microsoft 365 services and users. The course covers Microsoft 365 tenant management, identity and access management, security controls, compliance features and user administration, providing the knowledge needed to manage a secure and efficient Microsoft 365 environment.

Course Content

Microsoft 365 Tenant Management Managing Users, Licenses and Roles Microsoft 365 Identity Synchronisation Microsoft Entra ID Integration Password Management and Multi-Factor Authentication Microsoft 365 Apps Deployment and Management Microsoft Secure Score Microsoft 365 Security Administration Exchange Online Protection Threat Protection and Microsoft Defender Compliance and Governance Fundamentals Data Loss Prevention (DLP) Information Protection and Sensitivity Labels Data Retention and Archiving Microsoft Purview Compliance Features Security Monitoring and Reporting

This course is ideal for:

MS-102: Microsoft 365 Administrator is ideal for Microsoft 365 administrators, systems administrators, cloud administrators, IT managers and infrastructure professionals responsible for managing users, devices, security and compliance within Microsoft 365 environments. The course is also suitable for technical professionals pursuing the Microsoft 365 Administrator role and individuals looking to strengthen their expertise in identity, security, governance and modern workplace administration.

Requirements

Learners should have a solid understanding of Microsoft 365 services and core IT administration concepts. Experience with Microsoft Entra ID, user administration, security management and cloud technologies is recommended. This course is intended for individuals who already have foundational Microsoft 365 knowledge and are looking to expand their administration and management capabilities.

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