Corporate Courses

Emotional Intelligence

Course Outline

Emotional Intelligence is the ability of perceiving, using, understanding, and managing emotions. 

Salovey and Mayor, fathers of the concept of emotional intelligence, defined it as the ability to recognize and control our own emotions and behaviours’—while remaining aware of the effect that these have on others around us. At the same time, you understand the emotional state of other people and use this emotional data to adapt your behaviour to achieve the most positive response from them, Ludovino, (2017). 





Course Content

  • What is Emotional Intelligence?
  • Salovey and Mayor’s emotional intelligence model
  • Five Core Emotional Intelligence Competencies

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