Corporate Courses

Communication Skills for Leaders: Delivering a clear and consistent message (4th Edition)

Course Outline

  • Course Objective: Complete this book, and you’ll know how to:
  • Use the keys to effective interpersonal communication: Believability and the 9 Behavioral Skills of Communication.
  • Develop Connection with your listeners via the behavioral skill of Eye Communication.
  • Develop energy in your interpersonal communication via the behavioral skills of Posture and Movement, Gestures and Facial Expressions, and Voice and Vocal Variety.
  • Develop credibility in your interpersonal communication via the behavioral skills of Dress and Appearance and Language, Nonwords, and Pauses.
  • Develop interaction with your audience via the behavioral skills of Listener Involvement, Humor, and the Natural Self.

Location

Online

Prerequisites

None

Course Content

  • Part 1: Keys to Effective Interpersonal Communication
  • Part 2: Developing Connection
  • Part 3: Developing Energy
  • Part 4: Developing Credibility
  • Part 5: Developing Interaction

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