Corporate Courses

Advanced Interpersonal Communication

Course Outline

This course teaches students about interpersonal communication styles and techniques. Students learn how to ask and answer questions, use nonverbal communication, give feedback, and empower employees.

Location

Online

Prerequisites

None

Course Content

  • Unit 1: Communication styles and methods
  • Unit 2: First impressions and building rapport
  • Unit 3: Building relationships through feedback
  • Unit 4: Supervisors
  • Unit 5: Colleagues and subordinates
  • Unit 6: Customers and vendors
  • Unit 7: Organizational culture

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