AB-730: Transform business workflows with generative AI

Learn how to use Microsoft 365 Copilot and generative AI to streamline daily work, improve decision-making and increase productivity across your organisation without requiring technical or coding skills.

Overview

AB-730: Transform Business Workflows with Generative AI helps learners understand how generative AI can enhance everyday business processes using Microsoft 365 Copilot. Through practical, real-world scenarios, participants will learn how to use AI to improve productivity, automate routine tasks, collaborate more effectively and gain valuable business insights. The course focuses on practical workplace application rather than technical development, making it suitable for business users across a wide range of functions.

Course Content

Introduction to Generative AI Understanding Responsible AI Microsoft 365 Copilot Fundamentals Microsoft Copilot Chat Writing Effective AI Prompts Using AI to Research and Gather Information Drafting and Refining Business Content Creating Professional Documents with Copilot Analysing and Visualising Data with AI Managing Meetings and Collaboration Using Copilot Improving Business Productivity with AI Real-World Business Use Cases Applying AI to Everyday Workflows Building an AI-Enabled Workplace Mindset citeturn31search58turn31search57

This course is ideal for:

AB-730: Transform Business Workflows with Generative AI is ideal for professionals who want to improve productivity and gain practical AI skills for the modern workplace. The course is particularly relevant for professionals working in marketing, sales, operations, customer service, finance, human resources, project management and business support functions. It is also valuable for managers, team leaders and business owners looking to understand how Microsoft 365 Copilot can be used to improve efficiency and business outcomes across their teams.

Requirements

Learners should be familiar with Microsoft 365 applications and comfortable performing day-to-day workplace tasks using Microsoft productivity tools. No prior experience with Microsoft Copilot, generative AI or technical development is required.

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