From a simple act of plugging in an HDMI cable to spearheading IT helpdesk operations at Hoërskool Waterkloof, Nico Hattingh’s journey into the IT field is a testament to following one’s passion and leveraging quality education. Graduating in 2023 with a Diploma in IT in Network Design and Administration from CTU Training Solutions’ Menlyn campus, Nico has carved a niche for himself in an industry he loves.
Nico’s path to a career in IT began at a young age, inspired by his mother’s playful yet profound declaration of his genius after he handled a basic tech task. His inherent interest in IT and his desire to help others made him pursue an education in IT Helpdesk, a decision heartily endorsed by his mom, who believed CTU to be the best place for IT studies.
At CTU, Nico found a curriculum that balanced theory with vital hands-on learning, allowing him to apply classroom knowledge to real-world IT problems, especially in helpdesk scenarios. The program’s emphasis on practical skills was complemented by robust training in communication, preparing him to interact effectively across diverse cultures and scenarios—an everyday necessity in his current role as an IT Helpdesk Specialist.
The educational experience at CTU also enriched Nico’s personal and professional life, fostering deep connections with classmates from various backgrounds and opening doors to significant opportunities through Work Integrated Learning (WILL). This part of his studies not only enhanced his academic experience but also played a crucial role in landing him a position at Hoërskool Waterkloof.
A highlight of Nico’s career was overcoming his stutter to successfully conduct an IT meeting, a moment of personal triumph that underscored the growth and confidence CTU’s training instilled in him. For those considering a similar path, Nico advises diving into the IT field, describing it as fun, fulfilling, and ever-evolving.
Looking ahead, Nico plans to continue his education with a fiber splicing course, capitalizing on the demand for such skills at his current job. His foundation in network design at CTU provides the perfect springboard for this next step, ensuring that his career will continue to grow and thrive.
