Practical Copilot adoption for users, teams and managers who want to improve productivity and everyday work processes.
Frequently Scheduled Courses
AB-730: Transform business workflows with generative AI
Learn how to use Microsoft 365 Copilot and generative AI to streamline daily work, improve decision-making and increase productivity across your organisation without requiring technical or coding skills.
- 1-Day Online Course
AB-731: Drive AI transformation in your organization
Learn how to identify, plan and lead high-impact AI initiatives that drive innovation, productivity and business value across your organisation using Microsoft’s AI technologies.
- 1-Day Online Course
AI-3025: Work smarter with AI
Discover how Microsoft Copilot can help you work more efficiently, generate content faster and improve productivity using the power of artificial intelligence.
- 1-Day Online Course
MS-4004: Empower Your Workforce with Microsoft 365 Copilot Use Cases
Discover how Microsoft 365 Copilot can enhance productivity, improve decision-making and transform the way different departments work by applying AI to real-world business scenarios.
- 1-Day Online Course
MS-4014: Introduction to building AI agents
Learn the foundations of AI agent development and discover how Microsoft Copilot, Copilot Studio and Microsoft’s AI platform can be used to create intelligent, business-focused AI solutions.
- 1-Day Online Course
On-Demand Courses
High-value, specialist training delivered when there’s demand. Submit your enquiry to secure your place in the next available session.
| Course | Course Overview | Level |
|---|---|---|
| MS-4017: Manage and Extend Microsoft 365 Copilot | Learn how to implement, administer and extend Microsoft 365 Copilot within your organisation. Explore Copilot administration, organisational readiness and extensibility concepts that help IT professionals manage Copilot effectively and align it with business requirements. | Intermediate |
| MS-4022: Extend Microsoft 365 Copilot in Copilot Studio | Learn how to extend Microsoft 365 Copilot using Microsoft Copilot Studio. Build intelligent agents, connect custom knowledge and tools, configure conversational instructions and publish specialised Copilot experiences that support individual and team productivity. | Intermediate |
| MS-4021: Copilot Immersion Experience | Experience how Microsoft 365 Copilot can support everyday work across areas such as finance, HR, sales, operations, marketing and IT. Explore practical use cases, contextual prompting and AI-powered workflows that help teams improve productivity and decision-making. | Beginner |
| MS-4018: Draft, Analyze, and Present with Microsoft 365 Copilot | Build practical skills for using Microsoft 365 Copilot across familiar workplace applications. Learn how Copilot can help you draft content, analyse information, prepare presentations, manage communication and support real-world workflows across Word, Excel, PowerPoint, Outlook and Teams. | Intermediate |
| MS-4023: Transform Ideas into Action with Copilot Chat (Basic) | Get started with Microsoft 365 Copilot Chat and learn how to write effective prompts, explore AI-powered productivity features and turn ideas into practical outcomes. Discover how Copilot Chat can support content creation, information analysis, collaboration and everyday workplace tasks. | Beginner |
| AB-620T00: Design and Build Integrated AI Agent Solutions in Copilot Studio |
Develop the skills to design and build production-ready AI agents and multi-agent solutions using Microsoft Copilot Studio. Explore agent design, advanced reasoning, workflow automation and enterprise integration for sophisticated AI-powered business solutions.
Available from 18 September 2026. | Intermediate |
| AB-900T00: Introduction to Microsoft 365 and AI Administration | Build a foundation in Microsoft 365, Copilot and AI-powered agent administration. Explore Microsoft 365 core services and administrative controls before learning how Copilot and agents can automate tasks, enhance collaboration and support personalised experiences across Microsoft 365. | Beginner |
Interested in an On-Demand Course?
Complete the form below and you will be contacted to discuss your interest and place you on a waiting list for the next available course date.
