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Service Desk Manager

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R8,162.70 inc. VAT

Please Note: This course is not guaranteed to run. Please view the national training schedule for more details.

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Description

Between the upper corporate level of a service desk organisation and the service desk analysts at the bottom, an important group of service desk managers, enable higher levels of performance to be achieved. There are many skills and competencies that service desk managers (at all levels) require to perform their roles effectively. This best practice course stimulates delegates to become more professional in all aspects of the role they play – as a life style.


CTU Training Solutions is an ATO Affiliate Partner of Stratsure.

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