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ITIL Life Cycle Stream Service Operations

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R10,810.00 inc. VAT

Please Note: This course is not guaranteed to run. Please view the national training schedule for more details.

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Description

The intermediate level ITIL® Service Operation course offers the ability to specialize in the Service Operation stage of the ITIL® Service Lifecycle. It covers an introduction to the Service Lifecycle, the principles, processes, functions and activities within the Service Operation stage of the ITIL® Service Lifecycle, along with technology and implementation considerations. This lifecycle stage focuses on organizing and maintaining the day-today Service Operation. An interactive approach is used combining lecture, discussion and exercises.

CTU Training Solutions is an accredited affiliate of Fox IT Service Management South Africa, an APMG-International registered ATO (Accredited Training Organization)

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