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Change Management Skills

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R2,152.80 inc. VAT

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Description

This ILT Series course teaches students about planning, participating in, and concluding successful meetings. Students learn how to establish the purpose and agenda of a meeting, facilitate participants’ progress toward the meeting goals, improve their leadership abilities, facilitate situation analysis, brainstorming, and decision making, foster creative thinking, manage conflict among meeting participants. Course activities also cover building a positive climate during a meeting and following best practices of verbal and nonverbal communication. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.

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