Training Managers to Train

Part 1: The Case for Manager-Led Training 

• Training Benefits the Organization 
• Training Benefits Employees 
• Training New Employees 
• Training Is Part of Effective Supervision 
• Managers Routinely Face Situations Requiring Training 
• The Ability to Train Makes a Better Manager 
• Managers Often Make the Best Trainers 

Part 2: Where Training and Learning Meet 

• Making Change Happen 
• Workplace Change and the Ongoing Need for Training 
• Three Keys to Adult Learning 
• Training at the Intersection of Attitude and Knowledge 
• Allowing for Varied Learning Preferences 
• Respecting Diversity in the Workplace 
• The Four Steps of Training 

Part 3: Define How the Job Should Be Done 

• Developing a Position Analysis 
• Activity #1: Develop a List of Tasks 
• Activity #2: Define Each Task 
• Activity #3: Determine Required Quality Levels 
• Activity #4: Design a Job Description 
• Uses for a Job Description 

Part 4: Plan the Training 

• The Importance of Planning 
• Activity #1: Determine Training Objectives 
• Activity #2: Develop a Training Plan 
• Involving Employees in Training 
• Choosing a Group or Individual Training 
• Activity #3: Design a Training Lesson 
• Collecting Resource Material 
• Activity #4: Select the Trainer(s) 
• Activity #5: Prepare the Trainee(s) 

Part 5: Present the Training 

• Identifying Training Methods 
• Understanding On-the-Job Training 
• Making On-the-Job Training Effective 
• Activity #1: Preparation 
• Activity #2: Presentation 
• Using Visual Aids 
• Activity #3: Demonstration 
• Activity #4: Follow-Up 

Part 6: Evaluate the Training 

• Principles of Training Evaluation 
• Activity #1: Evaluate by Measuring the Results 
• Activity #2: Provide Follow-Up Coaching 
• A Final Word