Training Managers to Train

Course Content

Part 1: The Case for Manager-Led Training
• Training Benefits the Organization
• Training Benefits Employees
• Training New Employees
• Training Is Part of Effective Supervision
• Managers Routinely Face Situations Requiring Training
• The Ability to Train Makes a Better Manager
• Managers Often Make the Best Trainers

Part 2: Where Training and Learning Meet
• Making Change Happen
• Workplace Change and the Ongoing Need for Training
• Three Keys to Adult Learning
• Training at the Intersection of Attitude and Knowledge
• Allowing for Varied Learning Preferences
• Respecting Diversity in the Workplace
• The Four Steps of Training

Part 3: Define How the Job Should Be Done
• Developing a Position Analysis
• Activity #1: Develop a List of Tasks
• Activity #2: Define Each Task
• Activity #3: Determine Required Quality Levels
• Activity #4: Design a Job Description
• Uses for a Job Description

Part 4: Plan the Training
• The Importance of Planning
• Activity #1: Determine Training Objectives
• Activity #2: Develop a Training Plan
• Involving Employees in Training
• Choosing Group or Individual Training
• Activity #3: Design a Training Lesson
• Collecting Resource Material
• Activity #4: Select the Trainer(s)
• Activity #5: Prepare the Trainee(s)

Part 5: Present the Training
• Identifying Training Methods
• Understanding On-the-Job Training
• Making On-the-Job Training Effective
• Activity #1: Preparation
• Activity #2: Presentation
• Using Visual Aids
• Activity #3: Demonstration
• Activity #4: Follow-Up

Part 6: Evaluate the Training
• Principles of Training Evaluation
• Activity #1: Evaluate by Measuring the Results
• Activity #2: Provide Follow-Up Coaching
• A Final Word