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The New Supervisor

Lead with Confidence: Others have already seen the traits of a leader in you. Now is the time to polish those skills so you can hit the ground running and turn this into the opportunity for professional and personal grow... Show More
Course Prerequisites:
Computer Literacy
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Instructor-Led Training (ILT)

Attend training in a classroom environment at a campus near you. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

1 Day

Course Content

Part 1: Meeting the Challenge

  • Anticipating the Challenge Ahead
  • Getting Started: Copy a Successful Supervisor
  • Communicating through Your Attitude
  • Reflecting on Self-Confidence
  • Taking Charge
  • Presenting a Strong, Effective Imag
  • Getting Yourself and Your Staff Organized
  • Take a Minute to Reflect

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Part 2: Fitting Four Fundamentals into Your Style

  • Becoming an Effective Supervisor Is Like Playing Baseball
  • First Base: Establishing Your Authority by Setting Reasonable Standards
  • Second Base: Getting Results through Your Staff
  • Third Base: Becoming an Effective Coach and Counselor
  • Make It Home by Becoming a Confident and Respected Leader
  • Take a Few Minutes to Reflect

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Part 3: Dealing with Special Situations

  • Staying Positive and Overcoming the Blahs
  • Supervising People Who Used to Be Peers
  • Solving Problems
  • Working with Other Departments and Work Groups
  • Keeping Your Supervisor Happy
  • Resolving Mistakes
  • Getting a First-Rate Staff and Keeping It
  • Looking Ahead: Continuing Your Supervisory Training

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CTU Training Solutions , Updated: January 28th, 2019

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The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

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