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Performance Management

The critical skills you will acquire upon completion of this book will help you establish a work climate conducive to managing employee performance. In this book, you will learn how to help employees find meaning in their jobs and stay on course, how to maximize employee input and participation during an appraisal, how to maintain positive communication about expectations versus performance, and how to follow up on agreements reached. Most professional and administrative employees today do not understand how their work is evaluated. The techniques outlined in this book will help you fashion a well-planned and thoughtful process for creating an open atmosphere for discussion and for leading the way for employees' personal development and growth.
Duration: 1 Day   |   Location : Online
Course Prerequisites:
none
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Virtual Lecturer-led Interactive Teaching (VLIT)

Virtual instruction environments are designed to simulate the traditional classroom or learning experience. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

Course Content

Part 1: Are You Ready for Better Appraisals?

  • Objectives of Performance Appraisal
  • Meet Some Successes and Some Failures
  • Do You Put Off Performance Appraisals?
  • Benefits of a Well-Planned Appraisal
  • How Appraisals Help Employees
  • See fewer details

    Part 2: Setting the Stage

  • Establish the Right Climate
  • Are You Part of the Solution or Part of the Problem?
  • Help Employees Find Meaning in Their Jobs and Stay on Course
  • Case Studies
  • See fewer details

    Part 3: Preparing for More Effective Appraisals

  • What Is Meant by Goals and Standards?
  • Attitudes and Performance Appraisals
  • Help Employees Find Meaning in Their Jobs and Stay on Course
  • Leading a Performance Appraisal Discussion Can Be Compared to Baseball
  • Employee Preparation for the Appraisal
  • How to Get to First Base
  • Manager Preparation for the Appraisal
  • Pitfalls to Avoid
  • Elements of a Successful Appraisal
  • Develop an Action Plan
  • How Employee Performance Directs the Appraisal
  • Appraisal Discussion Models
  • See fewer details

    Part 4: Conducting the Appraisal

  • Beginning the Appraisal Discussion
  • Getting to Second Base
  • Discussing Unsatisfactory Performance
  • Getting an Employee to Talk Freely
  • Creating an Open Atmosphere
  • Appraisal Questions
  • Personal Development and Growth
  • The Importance of Attitude
  • Achieving Third Base
  • Closing the Appraisal Discussion
  • See fewer details

    CTU Training Solutions , Updated: January 30th, 2019

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