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Leadership Training

This 1-day leadership training course aims to discuss, understand and practice some of the essential leadership skills needed to effectively manage workers, peers and superiors in the business environment. It aims to ena... Show More
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Instructor-Led Training (ILT)

Attend training in a classroom environment at a campus near you. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

1 Day

Course Content

Domain 1: Introduction to Leadership Essentials

  • Discuss the difference between leaders and managers
  • Identify examples of bad leaders and good leader
  • Conduct a leadership self-assessment
  • Domain 2: Personal and practical needs of employees

  • Identify what practical needs are
  • Identify what personal needs are
  • Domain 3: Meeting Personal Needs: Key Principles

  • Maintain or enhance the self-esteem of workers
  • Listen to workers and respond showing that you understand
  • Involve workers in discussions, projects and vision
  • Communicate using thoughts, feelings and facts
  • Provide assistance without removing accountability
  • Domain 4: Meeting Practical Needs: Action Steps

  • Provide opportunity for learning and self-exploration
  • Discuss performance consistently
  • Enable achievement of work through provision of tools and equipment
  • Maintain interest through projects, discussions and challenges
  • Reward and Recognise worker achievement
  • Domain 5: STAR Feedback

  • Explore and apply the STAR feedback model
  • CTU Training Solutions , Updated: July 17th, 2017

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    The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

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