Course Content
Part 1: The Road to Empowerment
- Why Empowerment?
- What Is Empowerment?
- From the Inside—To the Outside
- Freedom versus Control
- The Empowerment Balance
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Part 2: From the Pyramid to the Circle
- The Evolving Organization
- The Pyramid
- The Circle
- Where Are You?
- The Road to Empowerment
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Part 3: Testing the Climate for Empowerment
- Key Qualities of Empowered Workplaces
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Part 4: Three Paths to Empowerment
- Empowerment Is Total
- First- and Second-Order Change
- Moving Mindsets
- Process, Responsibility, Learning
- Organizational Redesign
- Levels of Change
- Steps to Second-Order Change
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Part 5: Motivating Through Self-Esteem
- Become an Empowered Manager
- Work Satisfies Human Needs
- What Motivates Your Employees?
- Everyone Can Be a VIP
- How Anger Affects Work
- Self-Esteem at the Workplace
- The New Work Contract: Mutuality
- Forging the New Work Contract
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Part 6: Developing Collaborative Relationships
- The Death of Paternalism
- History of Collaboration
- Learning to Solve Problems Together
- Directive and Collaborative Styles
- Comparing Management Styles
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Part 7: Establishing Facilitative Leadership
- The Facilitative Leader and the Empowered Team
- Blame Placing versus Problem Solving
- The Facilitative Leader Role
- Shifting to Facilitative Leadership
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Part 8: Building Empowered Teams
- The Nature of the Empowered Team
- Empowerment Focus
- Group Synergy
- Sharing Responsibility
- Action Ideas for Team Empowerment
- Levels of Decision Making
- Thinking About Your Decision Style
- Clarifying Team Decisions
- Decision Funnel
- Double-Responsibility Decision Making
- Elements of an Empowered Team
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