Emotional Intelligence Works - CTU Training Solutions

Emotional Intelligence Works

Think, Be and Work Smarter
Duration: 1 Day   |   Location : Online
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Virtual Interactive Lecturer-led Teaching (VILT)

Virtual instruction environments are designed to simulate the traditional classroom or learning experience. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

Part 1: Introduction to Emotional Intelligence 

  • What Emotional Intelligence Means
  • The Need for “People Smart” Strategies
  • Assess Your Emotional Intelligence
  • Five Emotional Intelligence Skills

Part 2: “Think Smart” Strategies 
Making the Choice to Think Wisely
Strategy 1: Self-Awareness Skills

Use a New Mental Script
Strategy 2: Optimistic Thinking

Part 3: “Be Smart” Strategies
Three Keys

  1. Strategy 1: Social Skills
  2. Strategy 2: Emotional Control
  3. Strategy 3: Flexibility

Part 4: “Work Smart” Strategies 
Six Strategies for Smart Organizations

  1. Strategy 1: Practice Organizational Self-Awareness
  2. Strategy 2: Develop Social Skills
  3. Strategy 3: Foster Optimism
  4. Strategy 4: Encourage Flexibility and Problem Solving
  5. Strategy 5: Model and Encourage Emotional Control
  6. Strategy 6: Support Teamwork
CTU Training Solutions , Updated: February 16th, 2021

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The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

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