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Diversity training in many organizations is as much a mandate to reduce legal exposure as it is to help employees work better together. But to what end? While we might think we see the world as it is, we in fact perceive... Show More
Course Prerequisites:
Computer Literacy
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Instructor-Led Training (ILT)

Attend training in a classroom environment at a campus near you. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

1 Day

Course Content

Unit 1: Fundamentals of diversity
Topic A: Overview of diversity
Topic B: Advantages of diversity

Unit 2: Identifying differences
Topic A: Cultural differences
Topic B: Personality styles

Unit 3: Overcoming barriers to diversity
Topic A: Barriers to diversity
Topic B: Dealing with discrimination

Unit 4: Communicating in a diverse workforce
Topic A: Effective communication
Topic B: Evaluations and feedback

Unit 5: Managing diversity
Topic A: Manage diversity in a workforce
Topic B: Develop a diverse workplace

CTU Training Solutions , Updated: February 5th, 2019

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The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

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