Course Content
Unit 1: Fundamentals of diversity
Topic A: Overview of diversity
Topic B: Advantages of diversity
Unit 2: Identifying differences
Topic A: Cultural differences
Topic B: Personality styles
Unit 3: Overcoming barriers to diversity
Topic A: Barriers to diversity
Topic B: Dealing with discrimination
Unit 4: Communicating in a diverse workforce
Topic A: Effective communication
Topic B: Evaluations and feedback
Unit 5: Managing diversity
Topic A: Manage diversity in a workforce
Topic B: Develop a diverse workplace