Diversity and Business Ethics - CTU Training Solutions

Diversity and Business Ethics

Diversity training in many organizations is as much a mandate to reduce legal exposure as it is to help employees work better together. But to what end? While we might think we see the world as it is, we in fact perceive it the way we are. Imagine a workplace that ventures beyond mere tolerance and deems each employee, regardless of race, ethnicity, or gender, as able to make an irreplaceable contribution—as long as his or her uniqueness is sought out, embraced, and celebrated. Ethics training can help you and your workers cultivate an ethical workplace, with more motivated and trustworthy employees. Organizations that conduct business in an ethical manner have higher employee retention, more productive employees and demonstrated customer loyalty. Whether it is teaching company values, building mutual tolerance and integrity, or even dealing with difficult customers; ethics training can help you create a safe and fair workplace.
Duration: 2 days   |   Location : Online
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Virtual Interactive Lecturer-led Teaching (VILT)

Virtual instruction environments are designed to simulate the traditional classroom or learning experience. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.


Unit 1: Fundamentals of diversity 

Topic A 0Overview of diversity 

A1:Identifying characteristics 

A2:Identifying misconceptions 

A3:Identifying approaches 

Topic B: 0 Advantages of diversity 

B1:Identifying benefits 


Unit 2: Identifying differences 

Topic A: 0 Cultural differences 

A1:Identifying cultural differences 

Topic B: 0 Personality styles 

B1:Identifying personality styles 

B2:Addressing personality challenges 

B3:Improving relationships 


Unit 3: Overcoming barriers to diversity 

Topic A: 0 Barriers to diversity 

A1:Identifying stereotypes and discrimination 

Topic B 0Dealing with discrimination 

B1:Recognizing a negative approach to diversity 

B2:Avoiding discrimination 


Unit 4: Communicating in a diverse workforce 

Topic A 0Effective communication 

A1:Communicating effectively 

A2:Identifying communication challenges 

Topic B: 0 Evaluations and feedback 

B1:Conducting evaluations and giving feedback 


Unit 5Managing diversity 

Topic A: 0 Manage diversity in a workforce 

A1:Identifying the importance 

A2:Identifying the process 

Topic B 0Develop a diverse workplace 


Business Ethics: 

Unit 1: Ethical decisions  

Topic A: Basics of business ethics  

Topic B: Making ethical decisions  


Unit 2: Whistle-blowing  

Topic A: Whistle-blowing criteria and risks  

Topic B: The whistle-blowing process  


Unit 3: Managerial ethics  

Topic A: Ethical management  

Topic B: Subordinates’ ethical issues  


Unit 4: Unethical behavior  

Topic A: Recognizing unethical behavior  

Topic B: Ending unethical behavior  


Unit 5: Organizational ethics  

Topic A: Organizational ethics basics  

Topic B: Ethical principles  

Topic C: Ethical safeguards  

Topic D: Corporate social responsibilities 

CTU Training Solutions , Updated: December 4th, 2020

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The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

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