Diversity:
Unit 1: Fundamentals of diversity
Topic A: 0Overview of diversity
A–1:Identifying characteristics
A–2:Identifying misconceptions
A–3:Identifying approaches
Topic B: 0 Advantages of diversity
B–1:Identifying benefits
Unit 2: Identifying differences
Topic A: 0 Cultural differences
A–1:Identifying cultural differences
Topic B: 0 Personality styles
B–1:Identifying personality styles
B–2:Addressing personality challenges
B–3:Improving relationships
Unit 3: Overcoming barriers to diversity
Topic A: 0 Barriers to diversity
A–1:Identifying stereotypes and discrimination
Topic B: 0Dealing with discrimination
B–1:Recognizing a negative approach to diversity
B–2:Avoiding discrimination
Unit 4: Communicating in a diverse workforce
Topic A: 0Effective communication
A–1:Communicating effectively
A–2:Identifying communication challenges
Topic B: 0 Evaluations and feedback
B–1:Conducting evaluations and giving feedback
Unit 5: Managing diversity
Topic A: 0 Manage diversity in a workforce
A–1:Identifying the importance
A–2:Identifying the process
Topic B: 0Develop a diverse workplace
Business Ethics:
Unit 1: Ethical decisions
Topic A: Basics of business ethics
Topic B: Making ethical decisions
Unit 2: Whistle-blowing
Topic A: Whistle-blowing criteria and risks
Topic B: The whistle-blowing process
Unit 3: Managerial ethics
Topic A: Ethical management
Topic B: Subordinates’ ethical issues
Unit 4: Unethical behavior
Topic A: Recognizing unethical behavior
Topic B: Ending unethical behavior
Unit 5: Organizational ethics
Topic A: Organizational ethics basics
Topic B: Ethical principles
Topic C: Ethical safeguards
Topic D: Corporate social responsibilities