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Correcting Performance Problems

This course introduces students to performance problems and how they affect an organization. Students learn how to determine the severity of a performance problem, identify causes, approach employees who have problems, c... Show More
Course Prerequisites:
None.
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Instructor-Led Training (ILT)

Attend training in a classroom environment at a campus near you. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

Duration
1 Day

Course Content

Unit 1:Identifying performance problems

  • Topic A:Attendance problems
  • Topic B:Achievement problems
  • Topic C:Conduct problems

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Unit 2:Investigating performance problems

  • Topic A:General guidelines
  • Topic B:Performance issues

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Unit 3:Providing feedback to employees

  • Topic A:Addressing performance problems
  • Topic B:Conducting feedback sessions

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Unit 4:Addressing behavioral problems

  • Topic A:Impact of problem behavior
  • Topic B:Responding to employee reactions

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Unit 5:Disciplining employees

  • Topic A:Preparing to discipline the employee
  • Topic B:Conducting a disciplinary meeting
  • Topic C: Follow-up with the employee

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CTU Training Solutions , Updated: January 29th, 2019

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The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

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