Course Content
Unit 1:Identifying performance problems
- Topic A:Attendance problems
- Topic B:Achievement problems
- Topic C:Conduct problems
– See fewer details
Unit 2:Investigating performance problems
- Topic A:General guidelines
- Topic B:Performance issues
– See fewer details
Unit 3:Providing feedback to employees
- Topic A:Addressing performance problems
- Topic B:Conducting feedback sessions
– See fewer details
Unit 4:Addressing behavioral problems
- Topic A:Impact of problem behavior
- Topic B:Responding to employee reactions
– See fewer details
Unit 5:Disciplining employees
- Topic A:Preparing to discipline the employee
- Topic B:Conducting a disciplinary meeting
- Topic C: Follow-up with the employee
– See fewer details