Attend training in a classroom environment at a campus near you. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.
Course Price (ILT) R1,068.03
* incl. VAT
Duration 0.5 Day
Upcoming dates for Conflict Management
Hang on... we're fetching some dates from the Course Schedule.
Part 1: Keys to Effective Interpersonal Communication
Part 1: Understanding Conflict Management
• Guiding Principles
• What’s Your Style?
• Nine Approaches to Managing Conflict and Disagreement
Part 2: The Four-Phase Process for Managing Conflict and Disagreement
• Introducing the Process
• Phase I: Explore
• Phase II: Plan
• Phase III: Prepare
• Phase IV: Implement
CTU Training Solutions, Updated: July 14th, 2017
Share with friends
Request a Quote
The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates.
Terms and Conditions
Refer a friend
Save 23% when you register for the Cisco CCNA Routing and Switching (CCNAX) course at CTU, or share it with a friend and get 5% on your course of choice!
Either way you win!
Join the CTU community
Join the CTU Community Portal and gain access to superior resources.