Course Content
Part 1: Keys to Effective Interpersonal Communication
Believability
Behavioral Skills
Part 2: Developing Connection
Eye Contact Saved His Life
Developing Connection
Eye Communication
Eye Communication Patterns in Business
Part 3: Developing Energy
Developing Energy
Posture and Movement
Gestures and Facial Expressions
Voice and Vocal Variety
Part 4: Developing Credibility
Developing Credibility
Dress and Appearance
Language, No words, and Pauses
Part 5: Developing Interaction
Developing Interaction
Listener Involvement
Humour
The Natural Self