Communication Skills for Leaders - CTU Training Solutions
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Communication Skills for Leaders

Keys to effective interpersonal communication.
Duration: 1 Day   |   Location : Online
Course Prerequisites:
None
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Virtual Lecturer-led Interactive Teaching (VLIT)

Virtual instruction environments are designed to simulate the traditional classroom or learning experience. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

Course Content

Part 1: Keys to Effective Interpersonal Communication
Believability
Behavioral Skills

Part 2: Developing Connection
Eye Contact Saved His Life
Developing Connection
Eye Communication
Eye Communication Patterns in Business

Part 3: Developing Energy
Developing Energy
Posture and Movement
Gestures and Facial Expressions
Voice and Vocal Variety

Part 4: Developing Credibility
Developing Credibility
Dress and Appearance
Language, No words, and Pauses

Part 5: Developing Interaction
Developing Interaction
Listener Involvement
Humour
The Natural Self

CTU Training Solutions , Updated: July 14th, 2017

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