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Change Management Skills

Change Management includes adapting to change, controlling change and effecting change. This 2-day workshop will equip individuals and teams to deal with change and successfully adjust to their new circumstances.
Course Prerequisites:
None. Recommended for all individuals and teams wishing to implement change in their work environment successf... Show More
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Instructor-Led Training (ILT)

Attend training in a classroom environment at a campus near you. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

Duration
2 Days

Course Content

Part 1: Facing Change

  • The Pace of Organizational Change
  • Where to Focus Your Efforts
  • Managing in Today’s Changing Organization
  • The Importance of Continuous Learning
  • Organizational Responses to Change
  • The Leader’s Role During Change
  • Five Elements to Change Planning
  • Preparing for Change
  • Five Phases in Planning for Change

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Part 2: Understanding Change

  • Recognizing That Change Involves Loss
  • Common Losses from Workplace Change
  • Building Supportive Relationships to Ease Change
  • Transitioning Through Change
  • The First Reaction to Change: Denial
  • The Second Phase: Resistance
  • Using Ritual to Transition Out of Resistance
  • The Final Phases: Exploration and Commitment
  • Identifying the Phases in Your Team’s Behavior
  • Management Strategies for Each Phase
  • Beware the Traps of Transitioning Too Quickly
  • Eight Guidelines for Leading Change

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Part 3: Leading Change

  • Communicating About Change
  • Guidelines for Informing Your Team
  • Meeting with Employees Throughout the Change Process
  • Planning and Leading a Change Meeting
  • Formulating Your Message
  • Better Communication Through Active Listening
  • Setting the Stage for Engaging Your Team
  • Motivating Your Team to Get Involved
  • Six Steps for Setting Goals Together
  • Maintaining Employee Involvement
  • Becoming a Change Leader
  • Creating a Vision with Your Group

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Part 4: Creating a Change Action Plan

  • An Action Plan for Success

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CTU Training Solutions , Updated: January 28th, 2019

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The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

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