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Business Communication Skills

This course is designed to give students a comprehensive view of communication, its scope and importance in business, and the role of communication in establishing a favourable outside the firm environment, as well as an effective internal communications program. The various types of business communication media are covered. This course also develops an awareness of the importance of succinct written expression to modern business communication.
Duration: 1 day   |   Location : Online
Course Prerequisites:
It is assumed that learners, accessing unit standards within the qualification: FETC: Project Management, NQF ... Show More
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Virtual Lecturer-led Interactive Teaching (VLIT)

Virtual instruction environments are designed to simulate the traditional classroom or learning experience. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

Course Content

Lesson 1: Write to be understood

  • Determine When to Write
  • Plan Your Message
  • Perfect Your Style and Mechanics
  • Writing in the Workplace

– See fewer details

Lesson 2: Speak to be Heard

  • Prepare Your Message
  • Deliver Your Message

– See fewer details

Lesson 3: Plan for High Impact

  • The Importance of Planning
  • Outline Your Presentation
  • Develop Your Script
  • Add Visual Aids

– See fewer details

Lesson 4: Captivate Your Audience

  • Make Final Preparations
  • Basics of Delivery
  • The Question-and-Answer Session
  • Assess the Presentation

– See fewer details

CTU Training Solutions , Updated: January 28th, 2019

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    The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

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