This course is designed to give students a comprehensive view of communication, its scope and importance in business, and the role of communication in establishing a favourable outside the firm environment, as well as an...This course is designed to give students a comprehensive view of communication, its scope and importance in business, and the role of communication in establishing a favourable outside the firm environment, as well as an effective internal communications program. The various types of business communication media are covered. This course also develops an awareness of the importance of succinct written expression to modern business communication.Show MoreCourse Prerequisites: It is assumed that learners, accessing unit standards within the qualification: FETC: Project Management, NQF ...It is assumed that learners, accessing unit standards within the qualification: FETC: Project Management, NQF Level 4 ID: 50080, will have demonstrated competency as follows:
Communication at NQF Level 3 or equivalent.
Mathematical Literacy at NQF Level 3 or equivalent.
Computer Literacy at NQF Level 3 or equivalent.
A basic understanding of the workplace, project processes and operations and competence in National
Certificate at Level 3 in Business Administration or Project Support Services or equivalent is preferable.
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Duration 1 day
Course Schedule
Upcoming dates for Business Communication Skills
Course Content
Lesson 1: Write to be understood
Determine When to Write
Plan Your Message
Perfect Your Style and Mechanics
Writing in the Workplace
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Lesson 2: Speak to be Heard
Prepare Your Message
Deliver Your Message
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Lesson 3: Plan for High Impact
The Importance of Planning
Outline Your Presentation
Develop Your Script
Add Visual Aids
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Lesson 4: Captivate Your Audience
Make Final Preparations
Basics of Delivery
The Question-and-Answer Session
Assess the Presentation
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CTU Training Solutions, Updated: January 28th, 2019
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The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates.
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