The qualifying learner is capable of:
Demonstrating knowledge and understanding of the principles and concepts of emotional
intelligence in respect of life and work relations.
Analysing the role of emotional intelligence in interpersonal and intrapersonal relationships in life
and work situations.
Analysing the impact of emotional intelligence on life and work interactions.
Evaluating own level of emotional intelligence in order to determine development areas.
Course Content
Demonstrate knowledge and understanding of the principles and concepts of emotional intelligence in respect of life and work relations.
- The principles of emotional intelligence are explained with reference to examples from life and
work situations. - The concepts of emotional intelligence are described with reference to examples
- The concepts of emotional intelligence include, but are not limited to, self-confidence, selfawareness, self-esteem and locus of control.
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Analyse the role of emotional intelligence in interpersonal and interpersonal relationships in life and work situations.
- The importance of personal and interpersonal competencies is explained in relation to interactions
in life and work situations. - Techniques for giving and receiving feedback are analysed to identify practices reflecting emotional
intelligence.
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Analyse the impact of emotional intelligence on life and work interactions.
- The positive and negative impact of emotional intelligence is motivated through examples on
interpersonal and interpersonal level - The consequences of applying emotional intelligence are explained with reference to examples
from life and work situations.
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Evaluate own level of emotional intelligence in order to determine development areas.
- Own responses to life and work situations are analysed in terms of the principles and concepts of
emotional intelligence. - Strengths and weaknesses are analysed with reference to the concepts and principles of emotional
intelligence in order to identify development areas. - Techniques for improving own emotional intelligence are described in relation to development
areas identified.
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