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Achieving Supervisory Excellence

Business is moving faster. The economy is getting tougher. Competition is more intense. Simply put: the need for excellent supervisors is stronger than ever before. Become the supervisor your company and your people need... Show More
Course Prerequisites:
Computer Literacy
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Instructor-Led Training (ILT)

Attend training in a classroom environment at a campus near you. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

1 Day

Course Content

Part 1: Establish High-Performance Goals

The High-Performance Formula
Team Goals and Planning
Employee Goals and Planning

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Part 2: Persuade Positively

Influence Positively
Build Trust and Rapport
Listen Effectively

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Part 3: Solve Problems Proactively

Performance Problems
Conflict Problems

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Part 4: Supervise with Flexibility

Situational Supervising

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Part 5: Lead a High-Energy Work Environment

Praise, Recognition, and Celebration
Energizing Your Team

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CTU Training Solutions , Updated: January 28th, 2019

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The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

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