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Soft Skills Training

Soft Skills Training

Course Catalogue

Soft Skills Training

50 One Minute Tips For Relating Employees

50 One Minute Tips For Relating Employee...

This course is applicable in many different training situations such as groups, one-on-one, internal...

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Achieving Supervisory Excellence

Achieving Supervisory Excellence

Business is moving faster. The economy is getting tougher. Competition is more intense. Simply put: ...

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Advanced Communication Skills

Advanced Communication Skills

In any profession, you will find yourself in a situation where you need to relay information to anot...

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Apply Financial Life Skills

Apply Financial Life Skills

With interest rates increasing, the petrol price soaring and no end to it all in sight, staff are st...

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Basho Sales Training

Basho Sales Training

You will learn Basho's sales techniques. Designed for salespeople at all levels. Upon successful c...

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Basics of Budgeting: Become a better business planner

Basics of Budgeting: Become a better bus...

Have you just been asked to create your first budget? Have you learned from experience that there ar...

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Becoming a Successful Supervisor

Becoming a Successful Supervisor

Becoming a supervisor for the first time usually comes with mixed emotions and a lot of questions. W...

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Budgeting

Budgeting

In this budgeting training course, students learn create, review, and manage budgets. Virtually ever...

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Building and Closing the Sale

Building and Closing the Sale

This course was designed to cover critical business and professional development topics in the short...

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Business Communication Skills

Business Communication Skills

This course is designed to give students a comprehensive view of communication, its scope and import...

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Business Etiquette and Professionalism: Conduct yourself with confidence

Business Etiquette and Professionalism: ...

This ILT Series course teaches students about the fundamentals of business etiquette. Students learn...

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Business Writing Skills

Business Writing Skills

In contemporary business environments, information overload makes it necessary for you to communicat...

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Change Management Skills

Change Management Skills

Change Management includes adapting to change, controlling change and effecting change. This 2-day w...

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Coaching and Counselling

Coaching and Counselling

Fine-tune your skills as a motivating manager, supervisor, or adviser with this proven self-study pr...

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Communication Skills for Leaders

Communication Skills for Leaders

Keys to effective interpersonal communication.

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Conducting Meetings

Conducting Meetings

This ILT Series course teaches students about planning, participating in, and concluding successful ...

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Conflict Management

Conflict Management

Resolving disagreements in the Workplace

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Coping with Workplace Grief

Coping with Workplace Grief

The losses we experience are seldom ones we have control over. Changes in the workplace, such as mer...

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Correcting Performance Problems

Correcting Performance Problems

This course introduces students to performance problems and how they affect an organization. Student...

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Delivering Effective Training Sessions

Delivering Effective Training Sessions

The objectives for Delivering Effective Training Sessions are to set goals for first-time presentati...

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Diversity

Diversity

Diversity training in many organizations is as much a mandate to reduce legal exposure as it is to h...

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Dynamics of Diversity

Dynamics of Diversity

Diversity is a key element in any successful workplace, but to be successful, a diverse workforce mu...

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Effective Presentation

Effective Presentation

The ability to give an effective presentation in the workplace is a crucial skill that every employe...

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Effective Time Management

Effective Time Management

Time is a form of currency, and the ways that we talk about it illustrate its value: we say “Time ...

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Employee Performance

Employee Performance

This course teaches students to develop the skills needed to address a difficult person according to...

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Empowerment

Empowerment

Generate excitement and ownership in every level of your organization by using this step-by-step pla...

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New Employee Orientation

New Employee Orientation

Helps managers and supervisors create a motivating climate for new hires. Learn how to start new em...

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Performance Management

Performance Management

The critical skills you will acquire upon completion of this book will help you establish a work cli...

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Problem Solving Skills

Problem Solving Skills

One thing is for certain in an everchanging business world: There will always be problems to solve. ...

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Project Management Fundamentals

Project Management Fundamentals

Successfully managing a project requires effective planning and adherence to the industry’s best p...

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Putting Diversity to Work

Putting Diversity to Work

Putting diversity to work in today’s organization is everyone’s job. More and more, organization...

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Retaining your Employees

Retaining your Employees

Companies of all sizes are finding an urgent new priority--
keeping employees. This course takes th...

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Sales Management

Sales Management

Typical students of this course will be sales executives, sales managers, or team leaders who need t...

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Sales Negotiation

Sales Negotiation

You will apply sales negotiation strategies when interacting with customers to achieve a mutually be...

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Sales Skills Basic and Advanced

Sales Skills Basic and Advanced

The typical students of this course will be sales representatives, sales managers, or sales executiv...

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Sales Training Basics

Sales Training Basics

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Selling Skills

Selling Skills

Many salespeople are still too quick to tell a product story. While most need solution, they present...

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Social Media Advanced

Social Media Advanced

It is hard enough to retain highly trained and technical workers but facing the challenge of keeping...

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Social Media Basic

Social Media Basic

With over 1 billion users on Facebook and 645 million on Twitter, isn’t it time you learned how to...

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Social Media Intermediate

Social Media Intermediate

With over 1 billion users on Facebook and 645 million on Twitter, isn’t it time you learned how to...

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Telephone and Frontline Skills

Telephone and Frontline Skills

This course equips delegates with key communication skills and covers each of the major functions of...

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The Business of Listening

The Business of Listening

Become a more effective listener.

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The New Supervisor

The New Supervisor

Lead with Confidence: Others have already seen the traits of a leader in you. Now is the time to pol...

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Time Management

Time Management

Get an extra day a week!

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Training Methods that Work

Training Methods that Work

Build on a Foundation of training principles, enhance sessions by incorporating a learning cycle, le...

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Working in Teams

Working in Teams

The role of teams in organisations is now recognized as a vital factor in meeting business goals and...

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Writing Business Proposals & Reports

Writing Business Proposals & Report...

Writing effective reports and proposals takes more than fundamental writing skills. This book teache...

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Report Writing Skills

Report Writing Skills

Report Writing is a testimonial of some sort of happening and based on observation and analysis. Thi...

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Organisational Transformation and Employment Equity

Organisational Transformation and Employ...

Apply the principles of employment equity to organisational transformation.

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How to conduct and manage a Disciplinary Hearing

How to conduct and manage a Disciplinary...

Conduct a disciplinary hearing

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Effective Employee Induction into a team

Effective Employee Induction into a team

Induct a member into a team

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Techniques to Monitor and Measure team Performance

Techniques to Monitor and Measure team P...

Retrieve and correlate statistical data applicable to Contact Centres

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Understand the basics of Project Management

Understand the basics of Project Managem...

Explain fundamentals of project management

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Acquire Problem solving to apply in the workplace

Acquire Problem solving to apply in the ...

Solve problems, make decisions and implement solutions

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Language and communication Use language and communication in occupational learning programmes

Language and communication Use language ...

Use language and communication in occupational learning programmes

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PM Admin Processes Implement project administration processes according to requirements

PM Admin Processes Implement project adm...

Implement project administration processes according to requirements

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Introduction to Budget Management

Introduction to Budget Management

Manage expenditure against a budget

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Manipulate data and ensure integrity

Manipulate data and ensure integrity

This Unit Standard is intended for people who need to produce
and/or modify sophisticated spreadshe...

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Apply the principles and concepts of emotional intelligence to the management of self and others

Apply the principles and concepts of emo...

This Unit Standard is intended for managers in all economic
sectors. These managers would typically...

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Writing skills Use the writing process to compose texts required in the business environment

Writing skills Use the writing process t...

Use the writing process to compose texts required in the business environment

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The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. CTU Training Solutions, Updated: February 5th, 2019

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