Soft Skills and Online Training

50 One Minute Tips For Relating Employee...

This course is applicable in many different training situations such as groups, one-on-one, internal...

Achieving Supervisory Excellence

Business is moving faster. The economy is getting tougher. Competition is more intense. Simply put: ...

Advanced Communication Skills

In any profession, you will find yourself in a situation where you need to relay information to anot...

Apply Financial Life Skills

With interest rates increasing, the petrol price soaring and no end to it all in sight, staff are st...

Basho Sales Training

You will learn Basho's sales techniques. Designed for salespeople at all levels. Upon successful c...

Basics of Budgeting: Become a better bus...

Have you just been asked to create your first budget? Have you learned from experience that there ar...

Becoming a Successful Supervisor

Becoming a supervisor for the first time usually comes with mixed emotions and a lot of questions. W...

Budgeting

In this budgeting training course, students learn create, review, and manage budgets. Virtually ever...

Business Communication Skills

This course is designed to give students a comprehensive view of communication, its scope and import...

Business Etiquette and Professionalism: ...

This ILT Series course teaches students about the fundamentals of business etiquette. Students learn...

Business Writing Skills

In contemporary business environments, information overload makes it necessary for you to communicat...

Change Management Skills

Change Management includes adapting to change, controlling change and effecting change. This 2-day w...

Coaching and Counselling

Fine-tune your skills as a motivating manager, supervisor, or adviser with this proven self-study pr...

Communication Skills for Leaders

Keys to effective interpersonal communication.

Conflict Management

Resolving disagreements in the Workplace

Coping with Workplace Grief

The losses we experience are seldom ones we have control over. Changes in the workplace, such as mer...

Correcting Performance Problems

This course introduces students to performance problems and how they affect an organization. Student...

Critical Thinking: Make Strategic Decisi...

The 50-Minute Manager Series was designed to cover critical business and professional development to...

Delivering Effective Training Sessions

The objectives for Delivering Effective Training Sessions are to set goals for first-time presentati...

Diversity

Diversity training in many organizations is as much a mandate to reduce legal exposure as it is to h...

Dynamics of Diversity

Diversity is a key element in any successful workplace, but to be successful, a diverse workforce mu...

Effective Presentation

The ability to give an effective presentation in the workplace is a crucial skill that every employe...

Effective Time Management

Time is a form of currency, and the ways that we talk about it illustrate its value: we say “Time ...

Employee Performance

This course teaches students to develop the skills needed to address a difficult person according to...

Empowerment

Generate excitement and ownership in every level of your organization by using this step-by-step pla...

New Employee Orientation

Helps managers and supervisors create a motivating climate for new hires. Learn how to start new em...

Performance Management

The critical skills you will acquire upon completion of this book will help you establish a work cli...

Problem Solving Skills

One thing is for certain in an everchanging business world: There will always be problems to solve. ...

Putting Diversity to Work

Putting diversity to work in today’s organization is everyone’s job. More and more, organization...

Retaining your Employees

Companies of all sizes are finding an urgent new priority--
keeping employees. This course takes th...

Sales Negotiation

You will apply sales negotiation strategies when interacting with customers to achieve a mutually be...

Sales Training Basics

Selling Skills

Many salespeople are still too quick to tell a product story. While most need solution, they present...

Telephone and Frontline Skills

This course equips delegates with key communication skills and covers each of the major functions of...

The Business of Listening

Become a more effective listener.

The New Supervisor

Lead with Confidence: Others have already seen the traits of a leader in you. Now is the time to pol...

Time Management

Get an extra day a week!

Working in Teams

The role of teams in organisations is now recognized as a vital factor in meeting business goals and...

Writing Business Proposals & Report...

Writing effective reports and proposals takes more than fundamental writing skills. This book teache...

Report Writing Skills

Report Writing is a testimonial of some sort of happening and based on observation and analysis. Thi...

Organisational Transformation and Employ...

Apply the principles of employment equity to organisational transformation.

How to conduct and manage a Disciplinary...

Conduct a disciplinary hearing

Effective Employee Induction into a team

Induct a member into a team

Techniques to Monitor and Measure team P...

Retrieve and correlate statistical data applicable to Contact Centres

Acquire Problem solving to apply in the ...

Solve problems, make decisions and implement solutions

Language and communication Use language ...

Use language and communication in occupational learning programmes

PM Admin Processes Implement project adm...

Implement project administration processes according to requirements

Manipulate data and ensure integrity

This Unit Standard is intended for people who need to produce
and/or modify sophisticated spreadshe...

Apply the principles and concepts of emo...

This Unit Standard is intended for managers in all economic
sectors. These managers would typically...

Writing skills Use the writing process t...

Use the writing process to compose texts required in the business environment