ITIL Life Cycle Stream: Service Strategy

The intermediate level ITIL® Service Strategy course offers the ability to specialize in the Service Strategy stage of the ITIL® Service Lifecycle. It covers an introduction to the Service Lifecycle, the principles, pr... Show More

Course Prerequisites:
An ITIL® Foundation certificate and preferably two years’ work experience in an IT Service Management envir... Show More

Request a Quote

Instructor-Led Training (ILT)

Attend training in a classroom environment at a campus near you. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

Duration
4 Days

Course Content

3 Credits

28 PDUs

Leading discussions on Service Strategy
Defining services and market spaces
Conducting strategic analysis
Applying Financial Management
Managing demand
Driving strategy through the Service Lifecycle
Understanding Critical Success Factors and risks

CTU Training Solutions is an ATO Affiliate Partner of Stratsure.
ITIL® is a registered trade mark of AXELOS Limited.

Request a Quote

The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

Call me Back

Leave your details and we'll contact you back!

Course Search

Quick Links

ITIL Life Cycle Stream: Service Strategy

Instructor-Led Training (ILT)

Course Schedule

Course Content

Request a Quote

Refer a friend

Call me Back

ITIL Life Cycle Stream: Service Strategy

Instructor-Led Training (ILT)

Course Schedule

Course Content

Share with friends

Request a Quote

Refer a friend

Join the CTU community

Join the CTU Community Portal and gain access to superior resources.

Call me Back