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ITIL Capability Stream: Planning Protection and Optimisation (PPO)

Planning, Prioritization & Optimization (PPO) is an official ITIL Capability certification course that is aimed at individuals who are involved or require a deeper understanding of supplying quality IT services; the proc... Show More
Course Prerequisites:
ITIL® Foundation Certification
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Instructor-Led Training (ILT)

Attend training in a classroom environment at a campus near you. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

4 Days

Course Content

• Capacity Management
• Availability Management
• IT Service Continuity Management (ITSM)
• Information Security Management (ISM)
• Demand Management
• PPO Roles & Responsibilities
• Technology & Implementation Considerations
• Challenges, CSFs & Risks

CTU Training Solutions , Updated: July 10th, 2017

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The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

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