Module 1: Supporting the Windows 10 Environment
Lessons
- Troubleshooting Windows
- Troubleshooting Tools
Lab : Practice Lab: Monitoring Windows 10
- Monitoring Events
- Monitoring Reliability and Performance
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Module 2: Troubleshooting the Windows OS
Lessons
- Troubleshooting Windows Startup
- Troubleshooting Operating System Service Issues
- Troubleshooting Sign-In Issues
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Module 3: Troubleshooting Files & Applications
Lessons
- File Recovery in Windows 10
- Application Troubleshooting
Lab : Troubleshooting Desktop Apps
- Troubleshooting AppLocker Policy Applications
- Troubleshooting Application Compatibility Issues
- Troubleshooting Microsoft Internet Explorer Issues
- Troubleshooting Microsoft Edge Issues
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Module 4: Troubleshooting Hardware and Driver
Lessons
- Troubleshooting Device Driver Failures
- Overview of Hardware Troubleshooting
- Troubleshooting Physical Failures
Lab : Troubleshooting Device Driver Issues
- Troubleshooting a Missing Device Driver
- Resolving Hardware Problems
- Resolving device driver problem
- Configuring Group Policy Settings to Control Device Installation
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