In this course, students will learn how to manage and troubleshoot Windows 10. This course will deep-dive into the architecture and tools used for managing, monitoring, and troubleshooting the OS, Apps, and hardware. Stu...In this course, students will learn how to manage and troubleshoot Windows 10. This course will deep-dive into the architecture and tools used for managing, monitoring, and troubleshooting the OS, Apps, and hardware. Students will learn about proactive and troubleshooting methodology, and how to identify and mitigate common issues.Show MoreCourse Prerequisites: The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experien...The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 10 and nonWindows devices. The MDA role focuses on cloud services rather than on-premises management technologies.Show MoreRequest a Quote
Instructor-Led Training (ILT)
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Duration 1 Day
Upcoming dates for Course MD-100T04-A: Maintaining Windows 10
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Module 1: Supporting the Windows 10 Environment
This module will cover the Windows 10 architecture and common environments. Students will be introduced to the various tools used in maintaining Windows. This module will also discuss methodologies for effectively troubleshooting issues and how to proactively manage and optimize Windows 10. Lessons
Lab : Practice Lab: Monitoring Windows 10
Monitoring Reliability and Performance
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Module 2: Troubleshooting the Windows OS
In this module, Students will learn how to troubleshoot startup and service issues related to the operating system. This module will teach the different startup and recovery options, and how to troubleshoot different Windows services. Lessons
Troubleshooting Windows Startup
Troubleshooting Operating System Service Issues
Troubleshooting Sign-In Issues
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Module 3: Troubleshooting Files & Applications
This module helps students plan for file backup and recovery. Students will learn how to plan and configure data protection strategies and how to perform various file and system recovery methods. This module also includes common methods for troubleshooting application installation issues, compatibility issues, and resolving browser issues. Lessons
File Recovery in Windows 10
Lab : Troubleshooting Desktop Apps
Troubleshooting AppLocker Policy Applications
Troubleshooting Application Compatibility Issues
Troubleshooting Microsoft Internet Explorer Issues
Troubleshooting Microsoft Edge Issues
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Module 4: Troubleshooting Hardware and Driver
This module introduces hardware troubleshooting. Students will learn about driver management and how to troubleshoot devices. Students will also learn steps for troubleshooting system hardware and external peripherals such as USB drives and printers, including diagnostic methods and remediation. Lessons
Troubleshooting Device Driver Failures
Overview of Hardware Troubleshooting
Troubleshooting Physical Failures
Lab : Troubleshooting Device Driver Issues
Troubleshooting a Missing Device Driver
Resolving Hardware Problems
Resolving device driver problem
Configuring Group Policy Settings to Control Device Installation
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CTU Training Solutions, Updated: May 27th, 2019
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