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Course MB-240T03-A: Universal Resource Scheduling for Dynamics 365 for Field Service

Any organization that requires resources to execute services needs to efficiently be able to identify and schedule based on requirements defined by organizational needs. Dynamics 365’s Universal Resource Scheduling so... Show More
Course Prerequisites:
Basic understanding of Dynamics 365 features, functionality, and navigation
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Attend training in a classroom environment at a campus near you. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

Exam
Included

Duration
1 Day

Module 1: Universal Resource Scheduling

Lessons

  • URS overview and configuration
  • Enabling entities for URS
  • Entity customization and automation considerations

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Module 2: Managing scheduling options

Lessons

  • Using the Schedule Board
  • Scheduling items
  • Rescheduling and substituting resources
  • Crew and resource pool scheduling

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Module 3: Customizing the Schedule Board

Lessons

  • Configure the schedule board
  • Create additional schedule boards
  • Leverage Dynamics 365 views with the schedule board
  • Configure schedule board queries and filters
  • Working with requirement groups

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Module 4: Resource Scheduling Optimization

Lessons

  • Resource Scheduling Optimization overview
  • Defining optimization goals
  • Defining optimization scopes
  • Defining optimization profiles

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CTU Training Solutions , Updated: May 28th, 2019

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The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

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