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Course MB-240T02-A: Work order and delivery execution for Dynamics 365 for Field Service

Many organizations rely on mobile work forces to deliver their products and services to their customers. Dynamics 365 for Field Service helps organizations better position themselves in the market by providing a variety... Show More
Course Prerequisites:
Basic understanding of Dynamics 365 features, functionality, and navigation
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Virtual Instructor-Led Training (V-ILT)

Virtual instruction environments are designed to simulate the traditional classroom or learning experience. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

Duration
1 Day

Course Schedule

Upcoming dates for Course MB-240T02-A: Work order and delivery execution for Dynamics 365 for Field Service

Module 1: Field Service Work Orders

Lessons

  • Configure field service work orders
  • Creating work orders
  • Managing work orders

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Module 2: Field Service Agreements

Lessons

  • Using field service agreements
  • Set up bookings
  • Set up invoices

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Module 3: Inventory and Purchasing

Lessons

  • Manage customer assets
  • Manage inventory
  • Purchasing and returns

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Module 4: Field Service Mobile

Lessons

  • Field Service Mobile Application overview
  • Install and deploy Field Service Mobile Projects
  • Manage Mobile Projects
  • Deploy the Mobile client

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CTU Training Solutions , Updated: May 28th, 2019

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