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Course MB-220T02-A: Set up events and surveys in Dynamics 365 for Marketing

Events, webinars and surveys are often a crucial part of how a marketing organization reaches customers. Events and webinars contain many moving parts and can be complex to manage. Dynamics 365 for Marketing simplifies t... Show More
Course Prerequisites:
Before attending this course, students must have: An understanding of the basics of Dynamics 365 and knowl... Show More
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Instructor-Led Training (ILT)

Attend training in a classroom environment at a campus near you. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

Duration
1 Day

Module 1: Events

In this module you will learn how to manage event planning and execution in Dynamics 365 for Marketing.
Lessons

  • Manage event planning
  • Manage event execution

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Module 2: Voice of the Customer

In this module you will review how to configure, design and distribute Voice of the Customer surveys in Dynamics 365 for Marketing.
Lessons

  • Create surveys

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Module 3: Results

In the Results module, you will review marketing event and survey insights.
Lessons

  • Manage customer assets
  • Manage inventory
  • Purchasing and returns

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CTU Training Solutions , Updated: May 28th, 2019

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The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

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