Microsoft Office Outlook 2019: Part 1 - CTU Training Solutions
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Microsoft Office Outlook 2019: Part 1

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Office Outlook® to handle the messages and meeting invitations sent among employees. In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style. This course is the first in a series of two Microsoft® Office Outlook® 2019 courses. It will provide you with the basic skills you need to start using Outlook 2019 to manage your email communications, contact information, calendar events, tasks, and notes.
Duration: 1 Day   |   Location : Online
Course Prerequisites:
To ensure your success, you will need to have end-user skills with any current version of Windows, including b... Show More
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Virtual Lecturer-led Interactive Teaching (VLIT)

Virtual instruction environments are designed to simulate the traditional classroom or learning experience. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

Course Content

Lesson 1: Getting Started with Outlook 2019

  • Topic A: Navigate the Outlook Interface
  • Topic B: Work with Messages
  • Topic C: Access Outlook Help
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    Lesson 2: Formatting Messages

    • Topic A: Add Message Recipients
    • Topic B: Check Spelling and Grammar
    • Topic C: Format Message Content

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    Lesson 3: Working with Attachments and Illustrations

    • Topic A: Attach Files and Items
    • Topic B: Add Illustrations to Messages
    • Topic C: Manage Automatic Message Content

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    Lesson 4: Customizing Message Options

    Lessons

    • Topic A: Customize Reading Options
    • Topic B: Track Messages
    • Topic C: Recall and Resend Messages

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    Lesson 5: Organizing Messages

    Lessons

    • Topic A: Mark Messages
    • Topic B: Organize Messages Using Folders

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    Lesson 6: Managing Your Contacts

    Lessons

    • Topic A: Create and Edit Contacts
    • Topic B: View and Print Contacts

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    Lesson 7: Working with the Calendar

    Lessons

    • Topic A: View the Calendar
    • Topic B: Create Appointments
    • Topic C: Schedule Meetings
    • Topic D: Print the Calendar

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    Lesson 8: Working with Tasks and Notes

    Lessons

    • Topic A: Create Tasks
    • Topic B: Create Notes

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    CTU Training Solutions , Updated: January 25th, 2022

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    The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

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