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ICB Office Administrator – Certificate: Office Administration

Business communication; bookkeeping up to trial balance; apply your basic knowledge of cost and management accounting; use your basic skills in marketing and public relations, business law and administrative practice.
Course Prerequisites:
Entry Qualification Grade 12 (Std 10) or equivalent – and you must be at least 16 years of age. No prior acc... Show More
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Virtual Instructor-Led Training (V-ILT)

Virtual instruction environments are designed to simulate the traditional classroom or learning experience. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

Duration
72 Days (6-12 Months)

Course Schedule

Upcoming dates for ICB Office Administrator – Certificate: Office Administration

Course Content

Business and Office Administration 1:

12 days

Lessons

  • The role and function of the secretary
  • Creating evidence and maintaining confidentiality
  • Handling mail
  • The role of the receptionist
  • Record management systems
  • Written communication for business
  • Security measures in a range of situations

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Bookkeeping to Trial Balance:

12 days

Lessons

  • An introduction to business, bookkeeping and accounting
  • Value Added Tax and source documents
  • Recording cash transactions
  • Recording credit and sundry transactions
  • Inventory systems
  • Individual accounts for debtors and creditors
  • The bank reconciliation process
  • Supplier and General ledger reconciliations

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Business Literacy:

12 days

Lessons

  • The key principles of effective business communication
  • Spoken communication
  • Written communication
  • Work readiness
  • Working with numbers: an introduction
  • Working with fractions and decimal numbers
  • Percentages, ratios, proportions and equations
  • Using interest rates in business
  • Measure, analyse and communicate workplace data
  • Business communication – Putting it all together &
  • Business numeracy – Putting it all together

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Marketing Management and Public Relations:

12 days

After completing this module you will be able to:

  • Basic concepts in marketing management
  • The internal market environment
  • The external marketing environment
  • Determining a marketing strategy
  • Understanding ‘Product’ in the marketing mix
  • Understanding ‘Place’ in the marketing mix
  • Understanding ‘Price’ in the marketing mix
  • Understanding ‘Promotion’ in the marketing mix
  • The role of public relations and mass communication
  • Integration – Formulating a strategic marketing plan

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Business Law and Administrative Practice:

12 days

Lessons

  • “The Law”
  • The law of contract
  • Breach of contract
  • Remedies for breach of contract
  • Termination of contracts
  • The law of delict
  • Contract of sale
  • Credit agreements
  • Contract of lease
  • Contract of agency
  • Contract of partnership
  • Business entities
  • Contract of insurance
  • Contract of suretyship
  • Negotiable instruments
  • Contract of employment
  • Intellectual property and competition law
  • Environmental law and revision

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Cost and Management Accounting

12 days

Lessons

  • An introduction to Managerial Accounting
  • Controlling inventory and overhead costs
  • Accounting for a manufacturing enterprise
  • Budgeting and standard costing
  • Financial management
  • Organizational ethics & revision

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CTU Training Solutions , Updated: October 28th, 2020

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