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ICB Certified Junior Office Administrator

Study towards an internationally recognised ICB qualification, the ICB Certified Junior Office Administrator certification programme is designed for people who want to become certified office managers. As a certified jun... Show More
Course Prerequisites:
Entry Requirements Grade 12 (Std 10) or equivalent – and you must be at least 16 years of age No prior acc... Show More
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Virtual Instructor-Led Training (V-ILT)

Virtual instruction environments are designed to simulate the traditional classroom or learning experience. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

72 Days

Course Schedule

Upcoming dates for ICB Certified Junior Office Administrator

Course Content

Office Communication:
12 Days
• The key principles of effective business communication
• Spoken communication
• Written communication
• Understanding the work environment
• Putting it all together / Revision

Business and Office Administration 1:
12 Days
• The role and function of the secretary
• Creating evidence and maintaining confidentiality
• Handling mail
• The role of the receptionist
• Record management systems
• Communication for business

12 Days
• An introduction to basic business, bookkeeping and accounting
• Value Added Tax and source documents
• Recording cash transactions
• Recording credit and sundry transactions
• Inventory systems
• Individual accounts for debtors and creditors
• The bank reconciliation process
• An introduction to financial statements
• Depreciable assets

Marketing Management and Public Relations:
12 Days
• Basic concepts in marketing management
• The internal marketing environment
• The external marketing environment
• Determining a marketing strategy
• Understanding ‘Product’ in the marketing mix
• Understanding ‘Place’ in the marketing mix
• Understanding ‘Price’ in the marketing mix
• Understanding ‘Promotion’ in the marketing mix
• The role of public relations and mass communication
• Integration – formulating a strategic marketing plan

Business Law and Administrative Practice:
12 Days
• ‘The Law’
• The law of contract
• Breach of contract
• Remedies for breach of contract
• Termination of contracts
• The law of delict
• Contract of sale
• Credit agreements
• Contract of lease
• Contract of agency
• Contract of partnership
• Business entities
• Contract of insurance
• Contract of suretyship
• Negotiable instruments
• Contract of employment
• Intellectual property and competition law
• Environmental law and Revision

Cost and Management Accounting:
12 Days
• An introduction to managerial accounting
• Controlling inventory and overhead costs
• Accounting for a manufacturing enterprise
• Budgeting and standard costing
• Job costing
• Preparing contract accounts
• Process costing
• Financial management

CTU Training Solutions , Updated: September 17th, 2019

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    The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

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