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ICB Business and Office Administration 2

Study towards an internationally recognised ICB qualification, this office administration certification programme is designed for people who want to become certified office managers. As a certified senior office administ... Show More
Course Prerequisites:
Entry Requirements • Certificate: Office Administration NQF L5
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Instructor-Led Training (ILT)

Attend training in a classroom environment at a campus near you. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

Duration
12 Days

Course Schedule

Upcoming dates for ICB Business and Office Administration 2

Course Content

Business and Office Administration 2:
12 Days
• Office equipment and ergonomics
• Filing systems and records management
• Reception duties
• Dealing with customer queries
• Travel and events management
• How to manage yourself in the workplace
• Banking, cash control and the business information manual

CTU Training Solutions , Updated: September 17th, 2019

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The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

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