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ICB Business and Office Administration 1

Study towards an internationally recognised ICB qualification, the ICB Business and Office Administration 1 certification programme is designed for people who want to become certified office managers. As a certified juni... Show More
Course Prerequisites:
Entry Requirements • Grade 12 (Std 10) or equivalent – and you must be at least 16 years of age • No p... Show More
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Instructor-Led Training (ILT)

Attend training in a classroom environment at a campus near you. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

12 Days

Course Content

Business and Office Administration 1:
12 Days
• The role and function of the secretary
• Creating evidence and maintaining confidentiality
• Handling mail
• The role of the receptionist
• Record management systems
• Communication for business

CTU Training Solutions , Updated: September 17th, 2019

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The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

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