Course Content
Lesson 1: Planning and preparation
- Reviewing course objectives
- Creating an environment conducive to learning
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Lesson 2: Exploring delivery methods and media
- Selecting and implementing delivery methods
- Using instructional media
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Lesson 3: Credibility and communications
- Demonstrating professional conduct and content expertise
- Using communication and presentation skills
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Lesson 4: Group facilitation
- Creating a learner-centered environment
- Using questions
- Addressing learner needs
- Motivating and reinforcing learners
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Lesson 5: Evaluating a training event
- Evaluating learner performance
- Evaluating trainer performance
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