Course Content

220-901: CompTIA A+ Hardware

  • Given a scenario, configure settings and use BIOS/UEFI tools on a PC.
  • Explain the importance of motherboard components, their purpose, and properties.
  • Compare and contrast various RAM types and their features.
  • Install and configure PC expansion cards.
  • Install and configure storage devices and use appropriate media.
  • Install various types of CPUs and apply the appropriate cooling methods.
  • Compare and contrast various PC connection interfaces, their characteristics and purpose.
  • Install a power supply based on given specifications.
  • Given a scenario, select the appropriate components for a custom PC configuration, to meet customer specifications or needs.
  • Compare and contrast types of display devices and their features.
  • Identify common PC connector types and associated cables.
  • Install and configure common peripheral devices.
  • Install SOHO multifunction device / printers and configure appropriate settings.
  • Compare and contrast differences between the various print technologies and the associated imaging process.
  • Given a scenario, perform appropriate printer maintenance.

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220-901: CompTIA A+ Networking

  • Identify the various types of network cables and connectors.
  • Compare and contrast the characteristics of connectors and cabling.
  • Explain the properties and characteristics of TCP/IP.
  • Explain common TCP and UDP ports, protocols, and their purpose.
  • Compare and contrast various WiFi networking standards and encryption types.
  • Given a scenario, install and configure SOHO wireless/wired router and apply appropriate settings.
  • Compare and contrast Internet connection types, network types, and their features.
  • Compare and contrast network architecture devices, their functions, and features.
  • Given a scenario, use appropriate networking tools.

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220-901: CompTIA A+ Mobile Devices

  • Install and configure laptop hardware and components.
  • Explain the function of components within the display of a laptop.
  • Given a scenario, use appropriate laptop features.
  • Explain the characteristics of various types of other mobile devices.
  • Compare and contrast accessories & ports of other mobile devices.

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220-901: CompTIA A+ Hardware and Network Troubleshooting

  • Given a scenario, troubleshoot common problems related to motherboards, RAM, CPU and power with appropriate tools.
  • Given a scenario, troubleshoot hard drives and RAID arrays with appropriate tools.
  • Given a scenario, troubleshoot common video, projector and display issues.
  • Given a scenario, troubleshoot wired and wireless networks with appropriate tools.
  • Given a scenario, troubleshoot and repair common mobile device issues while adhering to the appropriate procedures.
  • Given a scenario, troubleshoot printers with appropriate tools.

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220-902: CompTIA A+ Windows Operating Systems

  • Compare and contrast various features and requirements of Microsoft Operating Systems (Windows Vista, Windows 7, Windows 8, Windows 8.1).
  • Given a scenario, install Windows PC operating systems using appropriate methods.
  • Given a scenario, apply appropriate Microsoft command line tools.
  • Given a scenario, use appropriate Microsoft operating system features and tools.
  • Given a scenario, use Windows Control Panel utilities.
  • Given a scenario, install and configure Windows networking on a client/desktop.
  • Perform common preventive maintenance procedures using the appropriate Windows

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220-902: CompTIA A+ Other Operating Systems and Technologies

  • Identify common features and functionality of the Mac OS and Linux operating systems.
  • Given a scenario, setup and use client-side virtualization.
  • Identify basic cloud concepts.
  • Summarize the properties and purpose of services provided by networked hosts.
  • Identify basic features of mobile operating systems.
  • Install and configure basic mobile device network connectivity and email.
  • Summarize methods and data related to mobile device synchronization.

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220-902: CompTIA A+ Security

  • Identify common security threats and vulnerabilities.
  • Compare and contrast common prevention methods.
  • Compare and contrast differences of basic Windows OS security settings.
  • Given a scenario, deploy and enforce security best practices to secure a workstation.
  • Compare and contrast various methods for securing mobile devices.
  • Given a scenario, use appropriate data destruction and disposal methods.
  • Given a scenario, secure SOHO wireless and wired networks.

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220-902: CompTIA A+ Software Troubleshooting

  • Given a scenario, troubleshoot PC operating system problems with appropriate tools.
  • Given a scenario, troubleshoot common PC security issues with appropriate tools and best practices.
  • Given a scenario, troubleshoot common mobile OS and application issues with appropriate tools.
  • Given a scenario, troubleshoot common mobile OS and application security issues with appropriate tools.

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220-902: CompTIA A+ Operational Procedures

  • Given a scenario, use appropriate safety procedures.
  • Given a scenario with potential environmental impacts, apply the appropriate controls.
  • Summarize the process of addressing prohibited content/activity, and explain privacy.
  • Demonstrate proper communication techniques and professionalism.
  • Given a scenario, explain the troubleshooting theory.

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CTU Training Solutions, Updated: April 9th, 2018

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