Course Content
Course Content
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Course Introduction
- Section 1: Identifying Cisco Collaboration Deployments
- Section 2: Using Troubleshooting Methodology
- Section 3: Using Troubleshooting and Monitoring Tools
- Section 4: Troubleshooting Common Gateway and Endpoint Registration Issues
- Section 5: Troubleshooting Cisco Unified Communications Manager Availability Issues
- Section 6: Troubleshooting Database Replication Issues
- Section 7: Troubleshooting LDAP Integration Issues
- Section 8: Troubleshooting Endpoint Registration Issues
- Section 9: Troubleshooting Cisco VCS Availability Issues
- Section 10: Troubleshooting Database Replication Issues
- Section 11: Troubleshooting LDAP Integration Issues
- Section 12: Describing Call Setup Issues and Causes
- Section 13: Troubleshooting On-Net Single-Site Calling Issues
- Section 14: Troubleshooting On-Net Multisite Calling Issues
- Section 15: Troubleshooting Off-Net Calling Issues
- Section 16: Troubleshooting ILS and GDPR
- Section 17: Troubleshooting Device Mobility Issues
- Section 18: Troubleshooting Cisco Extension Mobility Issues
- Section 19: Troubleshooting Cisco Unified Mobility Issues
- Section 20: Troubleshooting Cisco TelePresence Management Suite Issues
- Section 21: Troubleshooting MTP Issues
- Section 22: Troubleshooting Transcoder Issues
- Section 23: Troubleshooting Issues with Audio and Video Conferencing
- Section 24: Troubleshooting Audio and Video Quality Issues
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Labs Outline
This course contains seven hands-on lab exercises. The labs included in this course are:
- Discovery Lab 7.7: Troubleshoot LDAP Integration Issues
- Discovery Lab 13.12: Troubleshoot On-Net Single-Site Calling Issues
- Discovery Lab 14.6: Troubleshoot On-Net Multisite Calling Issues
- Discovery Lab 16.9: Troubleshooting ILS and GPDR
- Discovery Lab 17.9: Troubleshoot Device Mobility Issues
- Discovery Lab 18.7: Troubleshoot Cisco Extension Mobility Issues
- Discovery Lab 19.10: Troubleshoot Cisco Unified Mobility Issues
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