CBP Leadership - CTU Training Solutions
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CBP Leadership

Lead your team towards greatness! This module will introduce you to the requirements of leaders and assist you in developing the skills and characteristics needed for effective leadership. The leadership module covers all of the essentials of today’s leaders. This is a hands-on and interactive module that uses real life scenarios to develop practical leadership skills.
Duration: 2 Days   |   Location : Online
Course Prerequisites:
Computer Literacy
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Virtual Lecturer-led Interactive Teaching (VLIT)

Virtual instruction environments are designed to simulate the traditional classroom or learning experience. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

Course Content

Introduction to effective leadership
• What is leadership?
• The definition of a leader
• The definition of a follower
• Characteristics – features that distinguish effective leaders
• Skill – a developing talent or ability
• Developing a vision
• Developing a mission
• Working towards achieving goals
• Building a cohesive team
• Identifying and meeting team needs
• Set standards for measuring team performance
• Accountability
• Motivate
• Everyone can be a leader
• Circumstances shape leaders
• Leaders embrace responsibility
• Clear goals
• Training
• Followers
• Leadership vs. Managing

Choosing the appropriate leadership style
• The transitionary nature of leadership
• Leadership styles
• Relational support
• Function support
• Telling – high functional, low functional
• Selling – high functional, low functional
• Participating – low functional, high functional
• Delegating – low functional, high functional
• The follower
• Committed novice – low capability, high motivation
• Committed expert – high motivation – high capability
• Uncommitted novice –low capability- low motivation
• Uncommitted expert –high motivation – low capability
• Situational leadership

Developing a vision and a mission
• Direction and destination
• Passion
• What are values?
• Vision quest
• Mission statement
• Develop a mission plan
• Effectively communication vision as a leader

Effective decision making
• Problem identification & analysis
• Recommending problem resolution guidelines
• Problem resolution
• Establishing decision making criteria
• Rating criteria
• Risk analysis
• Cost factors- what are the costs of implementing the decision?
• Problem resolution
• Implementing your decision

Team motivating for leaders
• Team building
• Missions, goals, objectives
• Team member selection
• Motivation
• Accountability
• Ownership
• Acceptance
• Authority
• Team selections
• Team communication
• Motivating teams
• Relevancy
• Autonomy
• Security
• Belonging

CTU Training Solutions , Updated: July 7th, 2017

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The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

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