Course Content
Module 1: Introduction to Business Management
• What is Management
• What’s the Role of Management
• Styles of Management
• The Business Environment
• Laws Affecting the Business Environment
Module 2: Business Skills for Managing
• Leadership vs. Management
• Effective Decision Making
• Business Communication
• Communication and Vision
• Strategies for Team Building
• Business Plan Development
• Time Management
Module 3: Organize and Prioritize
• How to Organize Paper and Computer Files
• How to Prioritize Tasks
• Other Forms of Organization
Module 4: Delegation without Micromanagement
• Trusting Employees
• Successfully Delegating Tasks
• Monitoring for Delegation
Module 5: Technology Micromanagement
• Technology and Management
• Computer Software
• Applications Enhance the Managers Capability
• Computers and Functionality
• Technological Opportunities
Module 6: Marketing Management
• What is Marketing Management
• Why do you need a marketing strategy
• Creating a Marketing Plan
• Marketing Measurement and Control Systems
Module 7: Operations Management
• Process Improvement
• Measures and Controls for Quality
• Types of Control Measures
• Financial Control Measures
Module 8: Financial Management
• The Importance of Budgets
• Identifying Budget Categories
• Accounting Terms you should know
• Determining Assets
• Liabilities
• What is Equity
• Reading a Financial Statement
• Double-Entry Accounting
Module 9: HR Management
• Human Resource Management
• What to look for in a Job Candidate
• Motivating Employees to Perform Well
• When is punishment appropriate
• Terminating employees
• Ethics in Management
Module 10: Risk Management
• Types of Risk Management
• Steps of the Risk Management Process
• Risk Assessment
• Development of a Risk Management Plan
• Plan Review and Adjustments