Student Advisor

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Job Title: Student Advisor
Reporting to: Campus Manager, National Sales Manager, Career Marketing Director
Salary: Basic salary, Commission & Incentives
Hours: 45 Hours, Full Time, Normal Hours 08:00am to 16:30pm, Min two Saturdays per month, 09:00am to 13:00pm or as required for campus events
Location: At the allocated CTU Campus in Roodepoort, Gauteng.

Purpose of the position:
To provide efficient and effective sales support, solutions, guidance and advisory service to a Tertiary Education Consultant, prospects and/or potential students
The job of a student advisor involves sales support and selling services and products to clients if necessary, within the allocated region.
Responsible for overall sales support and activities, from school appointments, capturing, database mining, consulting to closing the sale in an assigned territory. Works within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term goals in line with the company vision and values;

The role of a student advisor:

  • Book & schedule school appointments
  • Relationship building;
  • Researching the market and related products;
  • Thorough knowledge of all the training products;
  • Capturing of information cards on the database management system
  • Generate leads through current databases and marketing events/ advertising and networking opportunities;
  • Sales appointments, consultations & enrolments;
  • Cold calling/ frequent contact with the database;
  • Presenting the product or service in a structured professional way face to face marketing.

Work experience & skills

  • 2-3 years of sales experience
  • Basic reading,
  • writing and arithmetic skills,
  • exceptional negotiation and persuasion skills,
  • effective written and verbal communication skills,
  • marketing and sales skills,
  • interpersonal skills,
  • customer service skills,
  • Analytical skills,
  • Assertiveness,
  • Computer skills,
  • Consultative skills,

Responsibilities & duties:

  • Work closely with the TEC to ensure maximum daily activity;
  • Responsible for managing the TEC’s calendar by booking school appointments with A/B/C schools;
  • Capturing of information cards within 2 days after a school appointment;
  • Full- and part time programmes, (self-paced and full qualification/part time programmes);
  • Updating the marketing workbook;
  • Working against a strict appointment target – scheduling of appointments (60 consultations minimum a month, 20 per week)
  • Demonstrates technical selling skills and product knowledge in all areas;
  • Maximizes all opportunities in the process of closing a sale resulting in the taking of market share from larger competitors;
  • Sells consultatively and makes recommendations to prospects and clients of the various solutions the company offers;
  • Develops a database of qualified leads through referrals, telephone canvassing, face to face cold calling on business owners, direct mail, email, and networking;
  • Assists in the implementation/execution the company marketing plans as needed;
  • Responsible for sourcing and developing client relationships and referrals;
  • Maintains accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within their assigned territory, including the use of Microsoft Outlook to maintain accurate records to maximize territory potential;
  • a student advisor must have 100 conversations per day that includes telephone/email marketing/consultations;
  • cold calling to arrange meetings with potential customers to prospect for new enrolments;
  • negotiating the terms of an agreement and closing sales;
  • gathering market and customer information;
  • representing the company at trade exhibitions, events and demonstrations;
  • challenging any objections with a view to getting the customer to buy;
  • advising on forthcoming product developments and discussing special promotions;
  • gaining a clear understanding of customers’ needs and requirements;
  • making accurate, rapid cost calculations and providing customers with quotations;

Should you not be contacted withing 2 weeks please consider your application unsuccessful.

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