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SAQA ID: 48573 IT System Support: IT Solutions Expert MCSA NQF 5 Learnership

This programme provides a learner with all the skills needed to design, implement, optimise and troubleshoot an advanced Enterprise Server Infrastructure, using Microsoft Windows Server 2012 as well as Microsoft Windows ... Show More
Course Prerequisites:
National Senior Certificate (Grade 12)
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Instructor-Led Training (ILT)

Attend training in a classroom environment at a campus near you. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

Duration
12-18 Months

Course Content

Qualification ID Qualification Name Modules Exams
48573 IT System Support IT Solutions Expert: MCSA 147 Credits Fundamentals A,
Computer Architecture A,
Network Architecture,
Client Operating Systems (Windows 10),
Server Systems,
Advanced Server Systems,
Fundamentals B
70-697 Managing and Maintaining Windows 10,
70-410 Installing and Configuring Windows Server 2012,
70-411 Administering Windows Server 2012,
70-412 Configuring Advanced Server 2012 Services

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*Groups smaller than 20 will fall into the Full-time Career Programme commencing in the month of February each year, groups larger than 20 are not restricted to specific starting dates and can be customised according to client’s needs.


Price includes all course material and a CTU Certificate of Attendance.

LU01 – Fundamentals A

27 Credits

US ID Module NQF Level Credits
114076 Use computer technology to research a computer topic 4 6
10135 Work as a project team member 4 8
114051 Conduct a technical practitioners meeting 5 4
114055 Demonstrate an awareness of ethics and professionalism for the computer industry in South Africa 5 3
8252 Writing business reports in Retail/Wholesale practices 5 6

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LU02 – Computer Architecture A

17 Credits

US ID Module NQF Level Credits
114062 Assemble a server computer and peripherals from modules 5 5
114063 Install a server computer and peripherals 5 7
114074 Demonstrate an understanding of different computer network architectures and standards 5 5

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LU03 – Network Architecture A

30 Credits

US ID Module NQF Level Credits
114054 Administer a local area computer network 5 7
114046 Demonstrate an understanding of local area computer networks, by installing a networked workstation 5 4
114061 Demonstrate an understanding of Wide Area Computer Networks (WAN`s), comparing them with Local Area Networks (LAN`s) 5 5
114075 Design a local area computer network for a departmental office environment 5 5
114072 Install and commission a local area computer network 5 9

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LU04 – Client Operating Systems

16 Credits

US ID Module NQF Level Credits
114183 Apply the principles of resolving problems for single-user and multi-user computer operating systems 5 7
114046 Demonstrate an understanding of local area computer networks, by installing a networked workstation 5 4
114060 Demonstrate an understanding of local area computer networks, by installing a networked workstation 5 5

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LU05 – Server Systems

25 Credits

US ID Module NQF Level Credits
114073 Install and commission multi-user system software on a server computer 5 7
114064 Install and commission multi-user application software for a server computer 5 5
114047 Install and configure a multi-user networked operating system 5 9
114066 Test Networked IT systems against given specifications 5 4

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LU06 – Advanced Server Systems

19 Credits

US ID Module NQF Level Credits
114045 Operate an enterprise server computer system 5 6
114058 Demonstrate an understanding of the concepts of MultiUser computer Operating systems 5 7
114053 Monitor and maintain a multi-user networked operating system 5 6

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LU07 – Fundamentals B

27 Credits

US ID Module NQF Level Credits
114052 Demonstrate appropriate customer care in the context of IT support, according to a Service Level Agreement 5 8
114056 Describe enterprise systems management and its role in IT systems support 5 3
114075 Design a local area computer network for a departmental 5 5
114059 Demonstrate an understanding of estimating a unit of work 5 5
8252 Writing business reports in Retail/Wholesale practices 5 6

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CTU Training Solutions , Updated: April 25th, 2018

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The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

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