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SAQA ID: 23618 Certificate Office Administration NQF 5 Learnership

Study towards an internationally recognised ICB qualification, this office administration certification programme is designed for people who want to become certified office managers. As a certified junior office adminis... Show More
Course Prerequisites:
Grade 12 (Std 10) or equivalent – and you must be at least 16 years of age No prior accounting knowledge ... Show More
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Instructor-Led Training (ILT)

Attend training in a classroom environment at a campus near you. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

6-12 Months

Course Content

Qualification ID Qualification Name Modules Recommended Exams (Not included in Programme Fee)
23618 Certificate Office Administration NQF 5 Business and Office Administration 1,
Bookkeeping to Trial Balance,
Business Literacy,
Marketing Management and Public Relations,
Business Law and Administrative Practice,
Cost and Management Accounting
Microsoft Word,
Microsoft Excel

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*Groups smaller than 20 will fall into the Full-time Career Programme commencing in the month of February each year, groups larger than 20 are not restricted to specific starting dates and can be customised according to client’s needs.

Price includes all course material and a CTU Certificate of Attendance.

Business and Office Administration 1

  • The role and function of the secretary
  • Creating evidence and maintaining confidentiality
  • Handling mail
  • The role of the receptionist
  • Record management systems
  • Written communication for business
  • Security measures in a range of situations

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Bookkeeping to Trial Balance

  • An introduction to business, bookkeeping and accounting
  • Value Added Tax and source documents
  • Recording cash transactions
  • Recording credit and sundry transactions
  • Inventory systems
  • Individual accounts for debtors and creditors
  • The bank reconciliation process
  • Supplier and General ledger reconciliations

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Business Literacy

  • The key principles of effective business communication
  • Spoken communication
  • Written communication
  • Work readiness
  • Working with numbers: an introduction
  • Working with fractions and decimal numbers
  • Percentages, ratios, proportions and equations
  • Using interest rates in business
  • Measure, analyse and communicate workplace data
  • Business communication – Putting it all together
  • Business numeracy – Putting it all together

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Marketing Management and Public Relations

  • Basic concepts in marketing management
  • The internal marketing environment
  • The external marketing environment
  • Determining a marketing strategy
  • Understanding ‘Product’ in the marketing mix
  • Understanding ‘Place’ in the marketing mix
  • Understanding ‘Price’ in the marketing mix
  • Understanding ‘Promotion’ in the marketing mix
  • The role of public relations and mass communication
  • Integration – formulating a strategic marketing plan

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Business Law and Administrative Practice

  • ‘The Law’
  • The law of contract
  • Breach of contract
  • Remedies for breach of contract
  • Termination of contracts
  • The law of delict
  • Contract of sale
  • Credit agreements
  • Contract of lease
  • Contract of agency
  • Contract of partnership
  • Business entities
  • Contract of insurance
  • Contract of suretyship
  • Negotiable instruments
  • Contract of employment
  • Intellectual property and competition law
  • Environmental law and Revision

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Cost and Management Accounting

  • An introduction to managerial accounting
  • Controlling inventory and overhead costs
  • Accounting for a manufacturing enterprise
  • Budgeting and standard costing
  • Job costing
  • Preparing contract accounts
  • Process costing
  • Financial management

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CTU Training Solutions , Updated: May 2nd, 2018

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The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

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