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SAQA ID: 57712 FET Certificate Generic Management: General Management NQF 4 Learnership

The scope of management covers four domains: leadership, selfmanagement, people management and management practices. This qualification addresses each of these domains with generic competencies, thereby enabling learning... Show More
Course Prerequisites:
National Senior Certificate (Grade 12)
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Instructor-Led Training (ILT)

Attend training in a classroom environment at a campus near you. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

6-12 Months

Course Content

Qualification ID Qualification Name Modules Recommended Exams (Not included in Programme Fee)
57712 Generic Management: General Management 150 Credits Business Unit: Environment & Strategy,
What is Management,
Business Fundamentals Communication,
Business Fundamentals Numeracy,
Working with Finances,
Building High Performance Teams,
Business Ethics & Time Management,
Human Resources,
Customer Delight
CBP Leadership

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*Groups smaller than 20 will fall into the Full-time Career Programme commencing in the month of February each year, groups larger than 20 are not restricted to specific starting dates and can be customised according to client’s needs.

Price includes all course material and a CTU Certificate of Attendance.

MOD1 – Business Environment & Strategy (BES)

23 Credits

US ID Module NQF Level Credits
242813 Explain the contribution made by own area of responsibility to the overall organisational strategy 4 5
242822 Employ a systematic approach to achieving objectives 4 10
11473 Manage individual and team performance 4 8

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MOD2 – What is Management (WM)

17 Credits

US ID Module NQF Level Credits
242821 Identify responsibilities of a team leader in ensuring that organisational standards are met 4 6
242818 Describe the relationship of junior management to other roles 4 5
242814 Identify and explain the core and support functions of an organisation 3 6

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MOD3 – Business Fundamentals Communication (BFC)

45 Credits


US ID Module NQF Level Credits
119467 Use language and communication in occupational learning programmes 3 5
12153 Use the writing process to compose texts required in the business environment 4 5
119459 Write/present/sign for a wide range of contexts 4 5
119469 Read/view, analyse and respond to a variety of texts 4 5
119465 Write/present/sign texts for a range of communicative contexts 3 5
119457 Interpret and use information from texts 3 5
242816 Conduct a structured meeting 4 5
119472 Accommodate audience and context needs in oral/signed communication 3 5
119462 Engage in sustained oral/signed communication and evaluate spoken/signed texts 4 5

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MOD4 – Business Fundamentals Numeracy (BFN)

16 Credits

US ID Module NQF Level Credits
7468 Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues 4 6
9015 Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems 4 6
9016 Represent analyse and calculate shape and motion in 2and 3-dimensional space in different contexts 4 4

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MOD5 – Working with Finances (WF)

6 Credits

US ID Module NQF Level Credits
242810 Manage Expenditure against a budget 4 6

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MOD6 – Building High Performance Teams (BHPT)

26 Credits

US ID Module NQF Level Credits
242819 Motivate and Build a Team 4 10
242812 Induct a member into a team 3 4
242824 Apply leadership concepts in a work context 4 12

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MOD7 – Business Ethics and Time Management (BETM)

10 Credits

US ID Module NQF Level Credits
242815 Apply the organisation’s code of conduct in a work environment 4 5
242811 Prioritise time and work for self and team 4 5

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MOD8 – Human Resources (HR)

8 Credits

US ID Module NQF Level Credits
13915 Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace 3 4
242820 Maintain records for a team 3 4

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MOD9 – Customer Delight (CD)

13 Credits

US ID Module NQF Level Credits
242829 Monitor the level of service to a range of customers 4 5
242817 Solve problems, make decisions and implement solutions 4 8

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CTU Training Solutions , Updated: January 31st, 2019

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The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

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