* groups smaller than 20 will fall into the Full-time Career Programme commencing in the month of February each year, groups larger than 20 are not restricted to specific starting dates and can be customised according to client’s needs. Price includes all course material and a CTU Certificate of Attendance.
LU09 – Customer Delight (CD)
|US ID||Module||NQF Level||Credits|
|242829||Monitor the level of service to a range of customers||4||5|
|242817||Solve problems, make decisions and implement solutions||4||8|