Course Content
Module 1 – Business Principles, Ethics and Communication
28 Credits
Lessons
- Demonstrate an awareness of ethics and professionalism for the computer industry in South Africa
- Explain the principles of business and the role of information technology
- Use communication techniques effectively
- Develop and maintain effective working relationship with clients
- Operate in a professional manner utilising trouble shooting techniques while applying creative thinking processes
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Module 2 – Systems and Process Management
60 Credits
- Apply efficient time management to the work of a department/division/section
- Demonstrate an understanding of business applications and systems
- Apply and explain the generic business process and value chain model
- Support the project environment and activities to deliver project objectives
- Apply a systems approach to decision making
- Model and design business processes and workflow
- Apply basic principles of requirements-related modelling
Lessons
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Module 3 – Research and Development
50 Credits
- Create and manage an environment that promotes innovation
- Demonstrate an understanding of the external environment of business
- Analyse and apply different Information and Communication Technology (ICT) Systems Development Lifecycle (SDLC) models for a given scenario
- Develop and implement specifications to achieve the desired product or service
- Assist in researching the problem and the solution within a consulting context
- Apply information gathering techniques for computer system development
- Observe and record the findings of a business requirements gathering session
Lessons
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